We are trying
to figure out a way to monitor just a small handful of our users email
activity. We are currently running IMail 6.03. Out of the 25 users
we would like to monitor 5 of those accounts. We would like to be able to
view all outgoing/incoming email for just those users. Does anyone know of
an easy way to accomplish this. I have looked through the knowledge base
but did not find what I was looking for. I would be more than happy to
provide more information if needed. We are really only concerned on doing
this for a month or two.
Reason for
this: Our company uses a helpdesk to support our customers. Our
Technicians are supposed to be using the helpdesk and not email. We are
finding that a lot of them are using their email instead of the helpdesk.
With monitoring it we will know for sure which ones are doing
this.
Thanks in
advance,
David Bright
MCSE, IBM Certified
208 Forrest
Circle
Jonesborough, TN 37659
800-933-3509
d[EMAIL PROTECTED]
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