Hi Len and other IMail Dudes,

Len asked...
>MSN / Imail speak SMTP, not registry. How would this registry value
>be manifested in the SMTP dialog?

Beats me, Len. I was hoping you might know. :)  Here's what I think might have 
happened, let me know if I'm way off-base.

We have approx 1100 virtual hosts on our IMail server.  About 100 of them were still 
using an official hostname in the format of imail.domain.com with a host alias of 
domain.com.  The rest were using domain.com as the their official host and 
imail.domain.com as the alias.  Naturally, using the latter format makes it a heck of 
a lot easier to scroll though such a huge list of domains when doing routine admin 
tasks on the mail server (using either IAdmin or the Web interface).

About a month ago we decided to do some house cleaning and updated the 100 virtual 
hosts that were setup the old way.  We followed the instructions posted in the KB on 
renaming an domains and we also cleaned up a few duplicate hostnames per the info in 
these KBs:  

http://support.ipswitch.com/kb/IM-20021119-DM02.htm
http://support.ipswitch.com/kb/IM-20000512-DM01.htm
http://support.ipswitch.com/kb/IM-19991007-DM01.htm

Everything was working great for several weeks - then *bang*! MSN mail started piling 
up like crazy.  

Here are some of the log entries related to the SMTP_DELIV_FAILED snafu.  The IPs 
207.195.199.9, 207.195.199.12 and about a dozen others are bound to the NIC on the 
server.  All the IP's that IMail uses have PTR records. 207.195.199.12 is IP that is 
assigned for the official host for the mail server.  However it looks like smtp was 
somehow connecting to MSN on .9 and connecting to everyone else using .12.  After the 
(Default) key value was cleared in the registry smtp connections to MSN started 
working again, the logs showed the expected IP address for connections to MSN.  Weird, 
huh?

SENDING MAIL TO MSN BEFORE SMTP BROKE

11:30 11:37 SMTP-(00000132) Trying msn.com (0)
11:30 11:37 SMTP-(00000132) Connect msn.com [207.46.181.13:25] (1)
11:30 11:37 SMTP-(00000132) 220 cpimssmtpa02.msn.com Microsoft ESMTP MAIL Service, 
Version: 5.0.2195.4905 ready at  Sat, 30 Nov 2002 09:37:26 -0800
11:30 11:37 SMTP-(00000132) >EHLO acmeinternet.com
11:30 11:37 SMTP-(00000132) 250-cpimssmtpa02.msn.com Hello [207.195.199.9]
11:30 11:37 SMTP-(00000132) 250-SIZE 3145728
11:30 11:37 SMTP-(00000132) 250-PIPELINING
11:30 11:37 SMTP-(00000132) 250-ENHANCEDSTATUSCODES
11:30 11:37 SMTP-(00000132) 250-8bitmime
11:30 11:37 SMTP-(00000132) 250-BINARYMIME
11:30 11:37 SMTP-(00000132) 250-CHUNKING
11:30 11:37 SMTP-(00000132) 250-VRFY
11:30 11:37 SMTP-(00000132) 250 OK
11:30 11:37 SMTP-(00000132) >MAIL FROM:<[EMAIL PROTECTED]>
11:30 11:37 SMTP-(00000132) 250 2.1.0 [EMAIL PROTECTED] OK
11:30 11:37 SMTP-(00000132) >RCPT To:<[EMAIL PROTECTED]>
11:30 11:37 SMTP-(00000132) 250 2.1.5 [EMAIL PROTECTED]
11:30 11:37 SMTP-(00000132) >DATA
11:30 11:37 SMTP-(00000132) 354 Start mail input; end with <CRLF>.<CRLF>
11:30 11:37 SMTP-(00000132) >.
11:30 11:37 SMTP-(00000132) 250 2.6.0  <[EMAIL PROTECTED]> Queued 
mail for delivery
11:30 11:37 SMTP-(00000132) rdeliver msn.com [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 1146
11:30 11:37 SMTP-(00000132) >QUIT
11:30 11:37 SMTP-(00000132) 221 2.0.0 cpimssmtpa02.msn.com Service closing 
transmission channel
11:30 11:37 SMTP-(00000132) finished G:\IMAIL\spool\QHE0F75B.VAC status=1


12:01 08:41 SMTP-(00000170) Trying msn.com (0)
12:01 08:41 SMTP-(00000170) Connect msn.com [207.46.181.13:25] (1)
12:01 08:41 SMTP-(00000170) 220 cpimssmtpa31.msn.com Microsoft ESMTP MAIL Service, 
Version: 5.0.2195.4905 ready at  Sun, 1 Dec 2002 06:41:48 -0800
12:01 08:41 SMTP-(00000170) >EHLO oasis-graphics.com
12:01 08:41 SMTP-(00000170) 250-cpimssmtpa31.msn.com Hello [207.195.199.9]
12:01 08:41 SMTP-(00000170) 250-SIZE 3145728
12:01 08:41 SMTP-(00000170) 250-PIPELINING
12:01 08:41 SMTP-(00000170) 250-ENHANCEDSTATUSCODES
12:01 08:41 SMTP-(00000170) 250-8bitmime
12:01 08:41 SMTP-(00000170) 250-BINARYMIME
12:01 08:41 SMTP-(00000170) 250-CHUNKING
12:01 08:41 SMTP-(00000170) 250-VRFY
12:01 08:41 SMTP-(00000170) 250 OK
12:01 08:41 SMTP-(00000170) >MAIL FROM:<[EMAIL PROTECTED]>
12:01 08:41 SMTP-(00000170) 250 2.1.0 [EMAIL PROTECTED] OK
12:01 08:41 SMTP-(00000170) >RCPT To:<[EMAIL PROTECTED]>
12:01 08:41 SMTP-(00000170) 250 2.1.5 [EMAIL PROTECTED]
12:01 08:41 SMTP-(00000170) >DATA
12:01 08:41 SMTP-(00000170) 354 Start mail input; end with <CRLF>.<CRLF>
12:01 08:41 SMTP-(00000170) >.
12:01 08:41 SMTP-(00000170) 250 2.6.0  <[EMAIL PROTECTED]> 
Queued mail for delivery
12:01 08:41 SMTP-(00000170) rdeliver msn.com [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 621
12:01 08:41 SMTP-(00000170) >QUIT
12:01 08:41 SMTP-(00000170) 221 2.0.0 cpimssmtpa31.msn.com Service closing 
transmission channel
12:01 08:41 SMTP-(00000170) finished G:\IMAIL\spool\Q102ac0301d1.GSC status=1
=====================================================================

SENDING MAIL TO OTHER HOSTS BEFORE CHANGING REGISTRY SETTING


12:01 06:38 SMTP-(00000148) Trying maine.rr.com (0)
12:01 06:38 SMTP-(00000148) Connect maine.rr.com [24.92.226.31:25] (1)
12:01 06:38 SMTP-(00000148) 220 nymx01.mgw.rr.com ESMTP Welcome to Road Runner.  
WARNING: *** FOR AUTHORIZED USE ONLY! ***
12:01 06:38 SMTP-(00000148) >EHLO imail.acmeinfo.com
12:01 06:38 SMTP-(00000148) 250-nymx01.mgw.rr.com Hello imail.acmeinfo.com 
[207.195.199.12], pleased to meet you
12:01 06:38 SMTP-(00000148) 250-ENHANCEDSTATUSCODES
12:01 06:38 SMTP-(00000148) 250-PIPELINING
12:01 06:38 SMTP-(00000148) 250-8BITMIME
12:01 06:38 SMTP-(00000148) 250-SIZE 20971520
12:01 06:38 SMTP-(00000148) 250-ETRN
12:01 06:38 SMTP-(00000148) 250-DELIVERBY
12:01 06:38 SMTP-(00000148) 250 HELP
12:01 06:38 SMTP-(00000148) >MAIL FROM:<[EMAIL PROTECTED]>
12:01 06:38 SMTP-(00000148) 250 2.1.0 <[EMAIL PROTECTED]>... Sender ok
12:01 06:38 SMTP-(00000148) >RCPT To:<[EMAIL PROTECTED]>
12:01 06:38 SMTP-(00000148) 250 2.1.5 <[EMAIL PROTECTED]>... Recipient ok
12:01 06:38 SMTP-(00000148) >DATA
12:01 06:38 SMTP-(00000148) 354 Enter mail, end with "." on a line by itself
12:01 06:38 SMTP-(00000148) >.
12:01 06:38 SMTP-(00000148) 250 2.0.0 gB1CcPpJ022141 Message accepted for delivery
12:01 06:38 SMTP-(00000148) rdeliver maine.rr.com [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 2516
12:01 06:38 SMTP-(00000148) >QUIT
12:01 06:38 SMTP-(00000148) 221 2.0.0 nymx01.mgw.rr.com closing connection
12:01 06:38 SMTP-(00000148) finished G:\IMAIL\spool\Q02be0f3602e894bb.SMD status=1


12:02 16:45 SMTP-(00000213) Trying opensrs.net (0)
12:02 16:45 SMTP-(00000213) Connect opensrs.net [216.40.33.61:25] (1)
12:02 16:45 SMTP-(00000213) 220 www.opensrs.org ESMTP Sendmail 8.9.3/8.9.3; Mon, 2 Dec 
2002 17:45:48 -0500
12:02 16:45 SMTP-(00000213) >EHLO acmeinternet.com
12:02 16:45 SMTP-(00000213) 250-www.opensrs.org Hello imail.acmeinfo.com 
[207.195.199.12], pleased to meet you
12:02 16:45 SMTP-(00000213) 250-8BITMIME
12:02 16:45 SMTP-(00000213) 250-SIZE
12:02 16:45 SMTP-(00000213) 250-DSN
12:02 16:45 SMTP-(00000213) 250-ONEX
12:02 16:45 SMTP-(00000213) 250-ETRN
12:02 16:45 SMTP-(00000213) 250-XUSR
12:02 16:45 SMTP-(00000213) 250 HELP
12:02 16:45 SMTP-(00000213) >MAIL FROM:<[EMAIL PROTECTED]>
12:02 16:45 SMTP-(00000213) 250 <[EMAIL PROTECTED]>... Sender ok
12:02 16:45 SMTP-(00000213) >RCPT To:<[EMAIL PROTECTED]>
12:02 16:45 SMTP-(00000213) 250 <[EMAIL PROTECTED]>... Recipient ok
12:02 16:45 SMTP-(00000213) >DATA
12:02 16:45 SMTP-(00000213) 354 Enter mail, end with "." on a line by itself
12:02 16:45 SMTP-(00000213) >.
12:02 16:45 SMTP-(00000213) 250 RAA10780 Message accepted for delivery
12:02 16:45 SMTP-(00000213) rdeliver opensrs.net [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 1148
12:02 16:45 SMTP-(00000213) >QUIT
12:02 16:45 SMTP-(00000213) 221 www.opensrs.org closing connection
12:02 16:45 SMTP-(00000213) finished G:\IMAIL\spool\QHE0E29B.VAC status=1


=====================================================================

SENDING MAIL TO MSN AFTER TWEAKING REGISTRY SETTING


12:04 19:56 SMTP-(000001B8) Trying msn.com (0)
12:04 19:56 SMTP-(000001B8) Connect msn.com [207.46.181.13:25] (1)
12:04 19:56 SMTP-(000001B8) 220 cpimssmtpa23.msn.com Microsoft ESMTP MAIL Service, 
Version: 5.0.2195.4905 ready at  Wed, 4 Dec 2002 17:56:17 -0800
12:04 19:56 SMTP-(000001B8) >EHLO acmeinternet.com
12:04 19:56 SMTP-(000001B8) 250-cpimssmtpa23.msn.com Hello [207.195.199.12]
12:04 19:56 SMTP-(000001B8) 250-SIZE 3145728
12:04 19:56 SMTP-(000001B8) 250-PIPELINING
12:04 19:56 SMTP-(000001B8) 250-ENHANCEDSTATUSCODES
12:04 19:56 SMTP-(000001B8) 250-8bitmime
12:04 19:56 SMTP-(000001B8) 250-BINARYMIME
12:04 19:56 SMTP-(000001B8) 250-CHUNKING
12:04 19:56 SMTP-(000001B8) 250-VRFY
12:04 19:56 SMTP-(000001B8) 250 OK
12:04 19:56 SMTP-(000001B8) >MAIL FROM:<[EMAIL PROTECTED]>
12:04 19:56 SMTP-(000001B8) 250 2.1.0 [EMAIL PROTECTED] OK
12:04 19:56 SMTP-(000001B8) >RCPT To:<[EMAIL PROTECTED]>
12:04 19:56 SMTP-(000001B8) 250 2.1.5 [EMAIL PROTECTED]
12:04 19:56 SMTP-(000001B8) >DATA
12:04 19:56 SMTP-(000001B8) 354 Start mail input; end with <CRLF>.<CRLF>
12:04 19:56 SMTP-(000001B8) >.
12:04 19:56 SMTP-(000001B8) 250 2.6.0  <[EMAIL PROTECTED]> Queued 
mail for delivery
12:04 19:56 SMTP-(000001B8) rdeliver msn.com [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 1144
12:04 19:56 SMTP-(000001B8) >QUIT
12:04 19:56 SMTP-(000001B8) 221 2.0.0 cpimssmtpa23.msn.com Service closing 
transmission channel
12:04 19:56 SMTP-(000001B8) finished G:\IMAIL\spool\QHE0ABAA.VAC status=1


12:04 21:15 SMTP-(00000136) Trying msn.com (0)
12:04 21:15 SMTP-(00000136) Connect msn.com [207.46.181.13:25] (1)
12:04 21:15 SMTP-(00000136) 220 cpimssmtpa68.msn.com Microsoft ESMTP MAIL Service, 
Version: 5.0.2195.5600 ready at  Wed, 4 Dec 2002 19:13:36 -0800
12:04 21:15 SMTP-(00000136) >EHLO imail.acmeinfo.com
12:04 21:15 SMTP-(00000136) 250-cpimssmtpa68.msn.com Hello [207.195.199.12]
12:04 21:15 SMTP-(00000136) 250-SIZE 3145728
12:04 21:15 SMTP-(00000136) 250-PIPELINING
12:04 21:15 SMTP-(00000136) 250-ENHANCEDSTATUSCODES
12:04 21:15 SMTP-(00000136) 250-8bitmime
12:04 21:15 SMTP-(00000136) 250-BINARYMIME
12:04 21:15 SMTP-(00000136) 250-CHUNKING
12:04 21:15 SMTP-(00000136) 250-VRFY
12:04 21:15 SMTP-(00000136) 250 OK
12:04 21:15 SMTP-(00000136) >MAIL FROM:<[EMAIL PROTECTED]>
12:04 21:15 SMTP-(00000136) 250 2.1.0 [EMAIL PROTECTED] OK
12:04 21:15 SMTP-(00000136) >RCPT To:<[EMAIL PROTECTED]>
12:04 21:15 SMTP-(00000136) 250 2.1.5 [EMAIL PROTECTED]
12:04 21:15 SMTP-(00000136) >DATA
12:04 21:15 SMTP-(00000136) 354 Start mail input; end with <CRLF>.<CRLF>
12:04 21:15 SMTP-(00000136) >.
12:04 21:15 SMTP-(00000136) 250 2.6.0  <200212042115120.SM00227@localhost> Queued mail 
for delivery
12:04 21:15 SMTP-(00000136) rdeliver msn.com [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 1108
12:04 21:15 SMTP-(00000136) >QUIT
12:04 21:15 SMTP-(00000136) 221 2.0.0 cpimssmtpa68.msn.com Service closing 
transmission channel
12:04 21:15 SMTP-(00000136) finished G:\IMAIL\spool\Qc4d4621800fae802.SMD status=1
===================================================================

SENDING MAIL TO OTHER HOSTS AFTER TWEAKING REGISTRY


12:04 15:18 SMTP-(000001AF) Trying opensrs.net (0)
12:04 15:18 SMTP-(000001AF) Connect opensrs.net [216.40.33.61:25] (1)
12:04 15:18 SMTP-(000001AF) 220 www.opensrs.org ESMTP Sendmail 8.9.3/8.9.3; Wed, 4 Dec 
2002 16:18:23 -0500
12:04 15:18 SMTP-(000001AF) >EHLO acmeinternet.com
12:04 15:18 SMTP-(000001AF) 250-www.opensrs.org Hello imail.acmeinfo.com 
[207.195.199.12], pleased to meet you
12:04 15:18 SMTP-(000001AF) 250-8BITMIME
12:04 15:18 SMTP-(000001AF) 250-SIZE
12:04 15:18 SMTP-(000001AF) 250-DSN
12:04 15:18 SMTP-(000001AF) 250-ONEX
12:04 15:18 SMTP-(000001AF) 250-ETRN
12:04 15:18 SMTP-(000001AF) 250-XUSR
12:04 15:18 SMTP-(000001AF) 250 HELP
12:04 15:18 SMTP-(000001AF) >MAIL FROM:<[EMAIL PROTECTED]>
12:04 15:18 SMTP-(000001AF) 250 <[EMAIL PROTECTED]>... Sender ok
12:04 15:18 SMTP-(000001AF) >RCPT To:<[EMAIL PROTECTED]>
12:04 15:18 SMTP-(000001AF) 250 <[EMAIL PROTECTED]>... Recipient ok
12:04 15:18 SMTP-(000001AF) >DATA
12:04 15:18 SMTP-(000001AF) 354 Enter mail, end with "." on a line by itself
12:04 15:18 SMTP-(000001AF) >.
12:04 15:18 SMTP-(000001AF) 250 QAA22924 Message accepted for delivery
12:04 15:18 SMTP-(000001AF) rdeliver opensrs.net [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 1148
12:04 15:18 SMTP-(000001AF) >QUIT
12:04 15:18 SMTP-(000001AF) 221 www.opensrs.org closing connection
12:04 15:18 SMTP-(000001AF) finished G:\IMAIL\spool\QHE0711E.VAC status=1


12:04 20:05 SMTP-(00000186) processing G:\IMAIL\spool\Qb47201de00dae9f0.SMD
12:04 20:05 SMTP-(00000186) Trying pacbell.net (0)
12:04 20:05 SMTP-(00000186) Connect pacbell.net [206.13.28.129:25] (1)
12:04 20:05 SMTP-(00000186) 220 mtaw2.prodigy.net ESMTP Sendmail 8.12.3/8.12.3; Wed, 4 
Dec 2002 18:05:42 -0800 (PST)
12:04 20:05 SMTP-(00000186) >EHLO 514wave.com
12:04 20:05 SMTP-(00000186) 250-mtaw2.prodigy.net Hello imail.acmeinfo.com 
[207.195.199.12], pleased to meet you
12:04 20:05 SMTP-(00000186) 250-ENHANCEDSTATUSCODES
12:04 20:05 SMTP-(00000186) 250-PIPELINING
12:04 20:05 SMTP-(00000186) 250-8BITMIME
12:04 20:05 SMTP-(00000186) 250-SIZE 10000000
12:04 20:05 SMTP-(00000186) 250-DSN
12:04 20:05 SMTP-(00000186) 250-DELIVERBY
12:04 20:05 SMTP-(00000186) 250 HELP
12:04 20:05 SMTP-(00000186) >MAIL FROM:<[EMAIL PROTECTED]>
12:04 20:05 SMTP-(00000186) 250 2.1.0 <[EMAIL PROTECTED]>... Sender ok
12:04 20:05 SMTP-(00000186) >RCPT To:<[EMAIL PROTECTED]>
12:04 20:05 SMTP-(00000186) 250 2.1.5 <[EMAIL PROTECTED]>... Recipient ok
12:04 20:05 SMTP-(00000186) >DATA
12:04 20:05 SMTP-(00000186) 354 Enter mail, end with "." on a line by itself
12:04 20:05 SMTP-(00000186) >.
12:04 20:05 SMTP-(00000186) 250 2.0.0 gB525gjj009460 Message accepted for delivery
12:04 20:05 SMTP-(00000186) rdeliver pacbell.net [EMAIL PROTECTED] (1) 
<[EMAIL PROTECTED]> 2363
12:04 20:05 SMTP-(00000186) >QUIT
12:04 20:05 SMTP-(00000186) 221 2.0.0 mtaw2.prodigy.net closing connection
12:04 20:05 SMTP-(00000186) finished G:\IMAIL\spool\Qb47201de00dae9f0.SMD status=1

===================================================================


Best regards, 

Julie Silverman 
Microsoft Certified Systems Engineer, Network Geek 
---------------------------------------------------------- 
Acme Internet                 http://www.acmeinternet.com 
voice: 952-928-8828           Microsoft Certified Partner 
---------------------------------------------------------- 




--
Julie Silverman
Microsoft Certified Systems Engineer, Network Geek
----------------------------------------------------------
Acme Internet                 http://www.acmeinternet.com
voice: 952-928-8828           Microsoft Certified Partner
----------------------------------------------------------
--

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