Not good -- that means that it could catch .mbx files as well, deleting entires batches of mail when it finds a virus.We installed Norton Anti-Virus corporate edition and it is catching SMD files infected with viruses.
Do the SMD files contain multiple e-mails for several users or just one e-mail for one user. I'm concerned that a batchThe easiest fix would be better to disable scanning of the subdirectories off of the \IMail directory.
of e-mails is being quarantined and along with the virus some legitimate
email is being lost.
Although the .SMD files only contain a single E-mail, the .mbx files can contain hundreds or thousands of E-mails. If the virus scanner catches a .SMD file, it will catch a .MBX file as well.
It's also important to note that you can only guess than percentage of E-mail viruses that a virus scanner will catch (unless it is a mailserver virus scanner). Most AV programs catch none, and some only catch a small percentage of E-mail viruses. I haven't heard of a single AV program that is designed to catch all E-mail viruses, unless it is sold as a mailserver virus scanner. Nor have I heard of any AV programs that detect vulnerabilities which can cause viruses to go through unscanned (whereas a good mailserver virus scanner will do this, or else it won't work with new viruses). If you are looking to block E-mail viruses, you need something like our Declude Virus or IMail's IMail AntiVirus.
-Scott
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Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches both viruses and vulnerabilities in E-mail, with no annual licensing fees.
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