Friday, December 20, 2002 you wrote:
OW> OK, are you folks trying to tell me that NOBODY else has seen the
OW> empty e-mail records in iMail Server from version 7.05 onward?

    You can read the posts for yourself in the archives:
      http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
      but search for "blank messages" and/or "blank e-mail"

    Also, reasonably good content at Knowledge Base:
      http://www.ipswitch.com/support/IMail/
      "blank messages"
     
OW> And further that none of you brilliant administrators has
OW> any knowledge about the cause for them or how to stop it?

    I don't understand the sarcasm or more charitably maybe it is just
    a joke.

OW> also had Cold Fusion

    Well, if you can make CF work without problems you can probably
    handle IMAIL.

OW> few messages every day at different times of the day that are not
OW> recorded in the log, have totally empty content (0 size)

    This is the 2nd instance I've seen lately of a report on delivered
    messages not appearing in the logs.  I just have no experience
    with this.  This seems like a serious problem to me but it must
    not be very widespread because I just don't remember much about it
    on the discussions to date.  But that certainly seems to be
    significant to me.

As for the blank message issue, basically there have been quite a few
discussions about blank messages and the discussions kind of reoccur
from time to time. Reasons considered in the discussions, as I recall
them at least, include:

    Low disk, fragmented disk, Netscape chunking, web messaging
    par files, web messaging bad templates, virus scanners, viruses,
    ill-configured clients, broken senders, and I know there's been at
    least one problem with IMAILSRV that was fixed in a release.

Sorry that doesn't give you a quick answer.

Terry Fritts


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