Sorry for the panic, but you can only imagine the flood of calls from
angry users.  KILLER WEBMAIL WAS NOT AT ALL AT FAULT!! 
That's what I was telling everyone - it's not possible, the KMW doesn't
touch main.mbx.  
While I was changing folder names (web to webold and so forth) I
actually had a "fat finger" attack.  I apparently dragged the folder
prudentialrand.com to a subfolder and IMAIL recreated the folder and the
users so it all looked normal.  
This is a strong case for NOT working on your IMAIL server at 2AM...

Marc

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ron Hornbaker
Sent: Tuesday, December 31, 2002 10:42 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] PLEASE PLEASE HELP!!! KWM nuked all my web
users!

> I installed Killer Mail Web and no ALLL my web user
> have lost ALL their messages and address books!!!
> What could've happened???  PLEASE RESPOND ASAP!!!

That's simply not possible. The KWM web templates just replace your
existing web templates, in imail/web by default. They don't touch your
user directory, message, or address book files. I would suspect a domain
configuration problem, perhaps with the web messaging top directory.
Look
in your users directory to confirm that your users' mail is still there
(.mbx files).

-Ron



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