I usually shave my head bald, the hair loss has progressed rapidly since becoming an e-mail administrator. As stated in the e-mail earlier it was NOT killer webmail, just me moving the folder accidentally. I was a little panicked so I didn't have all that info in the e-mail, I was hoping that maybe there was a common screw up people could make when installing KMW SORRY~
For the record: IMAIL 7.13 KWM for IMail 7.1x Using Imail Registry DB Other things on server: Declude Virus and Junkmail 1.65 and F-protect 3.12a. Diskeeper 7.0 set to run every two hours (smart scheduling wasn't cutting it) This server, unfortunately, is hosted for me in a remote location (California - I'm in NY) so nothing is changed ever and I have little or no control over my DNS or back-ups. The server is on Raid level 1 (mirroring) - not 5 as suggested, 512 Ram, 2 9GB SCSI drives on Win2k service pack 3 with IBM Netfinity adapters ( I do get quite a few "Error while writing sockect due to error 10054 or malicious connection type". (about 50 - 100 a day) I was still seeing all users under the IMail Admin POP users were fine and mail was being delivered. Please again excuse my panic and my ignorance at times. I'm the MIS director for Prudential Rand and I'm the only person handling e-mail, computer/software purchasing, and telephones for 14 offices. I don't get to dedicate the time I'd like to setting, configuring and maintaining the e-mail. It is really a full time job. Thanks to everyone in this forum for helping me keep it running with the little time I can devote to it. HAPPY NEW YEAR! Marc Sent: Tuesday, December 31, 2002 10:29 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] PLEASE PLEASE HELP!!! KWM nuked all my web users! > I installed Killer Mail Web and no ALLL my web user have lost ALL their messages and address books!!! What could've happened??? PLEASE RESPOND ASAP!!! A few thousand things could have happened. Quick, try them all, then when you have no hair left, start all over and post details so we can actually help you. Information that will help: Imail version KWM version Which database What else is running on the server? Are you running an AV scanner? Have you changed any hardware? Have you followed advice much discussed here about maintaining the server? How are the drives on the server configured? Does this affect POP3 users? Are you still receiving e-mail? Have you looked at the user's information in Imail Admin? Etc, etc, etc. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
