Andy,

Yes, this message was successfully delivered.  "rdeliver aol.com [EMAIL PROTECTED] (1)
<[EMAIL PROTECTED]> 1792" is your proof.  If the message didn't get to its ultimate 
destination,
the AOL mail system did something to it.  I suppose your only alternative at this 
point is to try
and contact AOL and explain that their mail servers accepted an email that didn't get 
delivered or
tell your user that AOL did accept the message and past that point, only AOL has 
control over what
happens to the message.

Thank you,
Christian
Ipswitch Messaging Technical Support
http://askatech.ipswitch.com

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of andyb
Sent: Tuesday, March 18, 2003 6:19 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] OK delivery?


Hi,

It looks to me, based on the log entries, that this email message was
delivered OK.

Would someone take a look and tell me if I'm missing something here?  The
customer claims her messages to this AOL user are not being delivered...

Thanks, Andy


> 20030318 170943 127.0.0.1       SMTP (242) d:\imail\spool\Q987121c.SMP
> 20030318 170943 127.0.0.1       SMTP (242) processing
d:\imail\spool\Q987121c.SMP
> 20030318 170943 127.0.0.1       SMTP (242) Trying aol.com (0)
> 20030318 170943 127.0.0.1       SMTP (242) Connect aol.com
[64.12.138.120:25] (1)
> 20030318 170943 127.0.0.1       SMTP (242) 220-rly-xm03.mx.aol.com ESMTP
mail_relay_in-xm3.5; Tue, 18 Mar 2003 17:09:19 -0500
> 20030318 170943 127.0.0.1       SMTP (242) 220-America Online (AOL) and
its affiliated companies do not
> 20030318 170943 127.0.0.1       SMTP (242) 220-     authorize the use of
its proprietary computers and computer
> 20030318 170943 127.0.0.1       SMTP (242) 220-     networks to accept,
transmit, or distribute unsolicited bulk
> 20030318 170943 127.0.0.1       SMTP (242) 220      e-mail sent from the
internet.
> 20030318 170943 127.0.0.1       SMTP (242) >EHLO thumpernet.com
> 20030318 170943 127.0.0.1       SMTP (242) 250-rly-xm03.mx.aol.com
thumper.thumpernet.com
> 20030318 170943 127.0.0.1       SMTP (242) 250 HELP
> 20030318 170943 127.0.0.1       SMTP (242) >MAIL
FROM:<[EMAIL PROTECTED]>
> 20030318 170946 127.0.0.1       SMTP (242) 250 OK
> 20030318 170946 127.0.0.1       SMTP (242) >RCPT
To:<[EMAIL PROTECTED]>
> 20030318 170946 127.0.0.1       SMTP (242) 250 OK
> 20030318 170946 127.0.0.1       SMTP (242) >DATA
> 20030318 170946 127.0.0.1       SMTP (242) 354 START MAIL INPUT, END WITH
"." ON A LINE BY ITSELF
> 20030318 170946 127.0.0.1       SMTP (242) >.
> 20030318 170946 127.0.0.1       SMTP (242) 250 OK
> 20030318 170946 127.0.0.1       SMTP (242) rdeliver aol.com
[EMAIL PROTECTED] (1) <[EMAIL PROTECTED]> 1792
> 20030318 170946 127.0.0.1       SMTP (242) >QUIT
> 20030318 170946 127.0.0.1       SMTP (242) 221 SERVICE CLOSING CHANNEL
> 20030318 170946 127.0.0.1       SMTP (242) finished
d:\imail\spool\Q987121c.SMP status=1
>
>


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