Dave, You are not alone. Although the slowness I'm experiencing in Webmail is not as acute as the one you are experiencing I too am having a similar problem. I had been running an eval version of iMail 7.13 and Webmail just screamed. Then, I made the leap and bought iMail. Before installing the "real version" I went ahead and rebuilt the server so it is a clean install of the OS with all the latest service patches and no "dead wood" from any previous applications. I installed iMail 7.14 and Webmail and now find that Webmail takes significantly longer to login to and access an inbox (even an empty one) and also takes significantly longer to open any message in a folder. I don't know what the problem might be as this is a high powered server with a lot of RAM and iMail is the only thing running on the box at present.
I�m cutting my customer base over to iMail this weekend. Fortunately, most of my users don�t use Webmail. Still it is distressing to see how slow it is when the eval version was so fast! Wolf Dave Parfrey wrote: > Scott, > > The mailbox was 50MB. After we finished recreating the mailbox, we deleted > the new index and then opened it. IMail recreated the index in a second or > so. I've also seen Imail index a dozen or so mailboxes within a couple of > seconds (on the old, slow machine.) We are sometimes able to fix speed > issues by deleting all the indexes for a user and letting IMail recreate them. > > There's something definitely wrong with that mailbox. Recreating the index > doesn't solve the speed problems, going to each page of messages causes > another 5 minute wait. > > As long as I've been (mostly) lurking on this list, I've never seen anyone > mention a utility to fix or recreate a mailbox. Does one exist? > > Thanks - Dave > > At 03:49 PM 3/21/2003, you wrote: > > >>Since we're going to be moving to a beefier server soon (we're adding > >>another several thousand users), I have a brand new, currently unused, > >>server to play with. I created a test domain and user, and dumped the > >>main.mbx file into it. It took about 5 minutes to display the first page > >>of messages! There were 200 messages in the mailbox, and it's an unused > >>dual-proc 2.5 gHz Xeon server. During this time, the CPU's were "pegged" > >>at 50%. Obviously, something's wrong. > > > >Actually, it may be that nothing is wrong. > > > >You took a mailbox with 200 messages (1MB? 20MB?), and IMail needed to > >index it, since you didn't copy the index file over. 5 minutes does seem > >excessive, though. > > > >>I then created a new mailbox, copied the messages over (with Web > >>Messaging), deleted the old file, and renamed the new file back to > >>main.mbx. This time, the message display was instantaneous. > > > >That's because copying over the new files, IMail automatically updated the > >index. > > > >>Does anyone know what's happening? Is there a utility available to fix > >>problem mailboxes? We've occasionally had weird problems with mailboxes > >>in the past, but nothing like this. > > > >Most likely, the problem is simply the index creation (which may take > >longer when dealing with a .mbx file with no index, since IMail has to > >assume something is wrong if the index file isn't there). > > > > -Scott > >--- > >Declude JunkMail: The advanced anti-spam solution for IMail mailservers. > >Declude Virus: Catches both viruses and vulnerabilities in E-mail, with no > >annual licensing fees. > > > >--- > >[This E-mail was scanned for viruses by Declude Virus > >(http://www.declude.com)] > > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
