Dan, Make sure the user is not still trying to download this file, go in through the Imail admin and delete anything other than the .mbx file itself, then log in via web mail and delete the offending message...this usually works for me but it sometimes takes a while.
Fritz Frederick P. Squib, Jr. Network Operations Citizens Telephone Company Citizens Internet Services http://www.wpa.net > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Dan Geiser > Sent: Tuesday, March 25, 2003 3:03 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Delete Individual Item From Mailbox > > > Hello, All, > We are using IMail 6.06. A user called and said that he > can't connect to > our server and download his e-mail. I checked and his > main.mbx file has a > 59MB message in it, basically a bunch of pictures that some > "friend" has > sent to him, along with 17 other small messages. The user > has given me the > go ahead to remove the message, but I can't seem to get rid of it. > > I tried logging on to the webmail interface and I checked the > checkbox next > to the message and click Delete Selected Messages but the > message is still > in the inbox. > > I can't find any option in IMail Administrator to delete an individual > message from main.mbx. > > Does anyone have an idea how I can get rid of a single > message and still > keep the remainder of the mailbox? > > All feedback is appreciated! > > Thanks In Advance, > Dan Geiser [EMAIL PROTECTED] > > ==================================================================== > This E-mail is scanned and free from viruses. www.nexustechgroup.com > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > --- > [This E-mail scanned for viruses by Citizens Internet > Services with Declude Virus v 1.68i1] > > --- [This E-mail scanned for viruses by Citizens Internet Services with Declude Virus v 1.68i1] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
