My workplace has also had this problem. We then applied an upgrade, and it seems as if the problem has gone away. I didn't look for the tmp file that was talked about here, but if it does happen again, I'll know what I should look for.
----- Original Message ----- From: "Lee Drake" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, September 11, 2003 12:22 PM Subject: RE: [IMail Forum] Can't Delete Email in Web Messaging > I have found that if you try to delete more than 50 messages at once (and > sometimes more than 20) that the process times out before the messages can > be deleted. If you tell the user to set web messaging back to displaying 20 > messages and then picking and deleting messages the problem goes away - even > if they select all and then delete (which deletes just that page of > messages). I consider it a bug in the web interface that trying to delete > all the messages on the screen if displaying more then 50 almost always > bombs out. I have not reported this bug to ipswitch. Does anyone know if > they know about it? > > Lee Drake > Aztek Computer Solutions, Inc. > 274 N. Goodman St. Ste B269 > Rochester, NY 14607 > the human side of computing > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Grotjan > Sent: Wednesday, September 10, 2003 8:30 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Can't Delete Email in Web Messaging > > > I have had a few similar problems with mailboxes. Usually there is a .tmp > file that is locked by a process in that users directory. It is a text file > that appear to be something left over from attachments. The file name > usually is "UT~" and the username ".tmp" and the text is the name of an > attachment. If you stop the Imail services and remove the file from the > directory it fixes it. This may not be related to your problem, but it > causes similar symptoms. > > Daniel > > > ---------- Original Message ---------------------------------- > From: "Jim Comerford" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Wed, 10 Sep 2003 14:32:43 -0400 > > >In the last two days I have had three users report that they cannot > >delete messages using web-messaging... Two of those users seem to have > >also lost some good e-mail when this initially happened. They claim > >they were deleting some spam when there was a long time-out and then > >were kicked out. Upon logging in again some (not all, but enough to > >have them mad) of their inbox was gone! > > > >I have verified the couple of users who say they cannot delete > >messages. When they try there is a 10-second delay (at which time > >server cpu utilization maxes at 100%) and the message is not deleted. > >It also takes 10 seconds to change between mailboxes (also 100% cpu at > >that time). These users were from 3 different domains... Most other > >users seem to be not affected. > > > >Any ideas... > > > >Thanks, > >Jim C > > > > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >List Archive: > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
