The first thing I would do is look at my logfiles to make sure that the blacklists and rules you have implemented are working at all. I had a problem with the blacklists not catching ANY of my spam when I first installed Imail 8.0. The problem turned out to be a misconfigured router, which was somehow preventing the lookups from even being made. When the blacklists were unreachable, all of the spam simply passed through the system untouched.
You will never be able to stop ALL spam. No matter what you do, spammers are going to come up with some new trick that lasts awhile, until technology catches up with them. The important thing right now is to figure out WHY the spam is getting through. Before you look to any third-party software, make sure that the software you have is actually doing what it is supposed to be doing. I am not against third-party software. Just make sure you are getting your money's worth from the features built-in to Imail before you add another level of complexity to the equation. That means checking your logs to see that blackmail lookups are being made, and if they are deleting or tagging messages like they are supposed to. I would also take some spam that you KNOW should be caught by your rules and try testing it against the rules filter for a true/false test. Fighting spam can be a full-time job, even for the smallest of providers. It is just as much an art as a science though. Look to your logfiles. They should inspire you. :-) William Van Hefner System Administrator TheDigest.Com/TelCompare.Com > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Glenn Bullion > Sent: Friday, September 12, 2003 5:40 AM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Spam Help > > > I know this has been talked about before, but I was looking for some > specific help regarding spam. I simply cannot get a grasp on it. I added > about 5 more DNS blacklists to the system (using some of the ones > suggested > here), I also downloaded the most recent antispam.zip file from > IPSwitch and > installed it. We are still catching spam, but some users are > still getting > massive amounts of spam daily. How do you guys go about dealing with your > spam? Is anyone using a 3rd party spam software? > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
