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We run 8.2, and I have some users that are experiencing the following problem:
A user sends an email to a client, and the client responds. When the email shows up in the user’s webmail folder, it shows that there is an attachment. Upon clicking on the email, the user sees the EXACT copy of the email they sent to the client. There is no link to the attachment. If the user clicks to forward the email, the RESPONSE from the client shows up in the forward box, and consequently that is what is forwarded. The original email does not show up in forward. Truly weird, and does not happen often, but I have seen a couple of examples.
Unfortunately, since it is sensitive data, I cannot post copies of it here. I have tried to reproduce the error with my own data, but have not been able to as of yet. I searched the knowledge base, archives etc, but haven’t seen a mention of this before.
Any advice would be greatly appreciated!
Ken Smith Web Developer VacationsToGo.com [EMAIL PROTECTED] |
