I have a user who is trying to send an email saksinc.com but it appears that the primary MX is down. Why then is it that in my Imail logs I see the SMTP_DELIV_FAILED yet the company has alternate MX records that are active?
Should the connection try one of the other MX's listed? Thanks, Greg INFO MX Record Your 4 MX records are: 30 smtp3.saksinc.com. [TTL=3600] IP=65.243.45.11 [TTL=3600] 40 smtp2.saksinc.com. [TTL=3600] IP=66.21.42.10 [TTL=3600] 10 smtp1.saksinc.com. [TTL=3600] IP=65.243.45.10 [TTL=3600] 20 smtp4.saksinc.com. [TTL=3600] IP=66.21.42.11 [TTL=3600] FAIL Connect to mail servers ERROR: I could not connect to one or more of your mailservers: smtp3.saksinc.com: Timed out [Last data sent: QUIT ] smtp1.saksinc.com: Timed out [Last data sent: QUIT ] Imail Log entry 10:13 10:21 SMTP-(000009B8) Trying saksinc.com (0) 10:13 10:21 SMTP-(000009B8) Connect saksinc.com [65.243.45.10:25] (1) 10:13 10:22 SMTP-(000009B8) 10:13 10:22 SMTP-(000009B8) SMTP_DELIV_FAILED 10:13 10:22 SMTP-(000009B8) >QUIT 10:13 10:22 SMTP-(000009B8) 10:13 10:22 SMTP-(000009B8) requeuing C:\IMail\spool\Qb4e41ea.SMP R0 T1 10:13 10:22 SMTP-(000009B8) finished C:\IMail\spool\Qb4e41ea.SMP status=3 ------------------------------------------------------------------------------ [This E-mail was scanned for viruses by Declude Virus Scanner on mail.nfti.com] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
