http://support.ipswitch.com/kb/IM-19981218-EM01.htm

once again, please go verify the files are in the place illustrated in the
above reference.  Check to make sure the files did not become corrupted or
otherwise messed up.  That is where the addresses are pulled from.

Worst case scenario, since your lists made the move over, just go manually
grab the users.lst files and paste them into the proper list directories.

Bryan

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Sean P. Malone
Sent: Thursday, October 23, 2003 5:20 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] List Users Disappear


Thanks Bryan!

As mentioned below, I followed the recommendations of Imail support document
IM-19980116-JB11.

As such, if "user.lst" and etc (?) files are located within the \Imail
directory, then the answer to your query is yes.  As I copied the entire
contents of \Imail from the target to the source (and since both target and
source are running the same version of Imail) I assume the files are there
and in the proper folder.

This is key:  Are the files and directories you mention somewhere other than
embedded within \Imail?  If so, were are they?

OR

Is there a workaround for this situation?

Thanks very much!

Sean
---------- Original Message ----------------------------------
From: "Fitscape.com Internet Relations" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Thu, 23 Oct 2003 15:00:42 -0700

>Did u move over the users.lst etc files?  Did u verify they are there and
in
>the proper folders for the lists?
>
>Bryan
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] Behalf Of Sean P. Malone
>Sent: Thursday, October 23, 2003 1:51 PM
>To: [EMAIL PROTECTED]
>Subject: [IMail Forum] List Users Disappear
>
>
>Sorry in that I know that I've seen this issue come up a thousand times on
>the list but I tried searching the archives and the search engine just kept
>centering on one word such as "user" or "server" - useless.
>
>Anyway, I'm moving IMail 7.15HF3 to a new sever.  I followed the
>instructions from IM-19980116-JB11  - moved the c:\Imail folder and
exported
>the registry.  Everything seemed pretty smooth except none of my lists were
>populated with users.  To be sure, all of the lists were there but the
>User's tab was empty in all of them.
>
>Any wisdom would be appreciated.
>
>Regards,
>
>Sean Malone
>
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