Re: [IMail Forum] problems checking mail

Tue, 11 Nov 2003 18:58:23 -0800

Title: Message
well, basically this is what's happened:
 
i have one imail server running using an internal IP address.
 
another server running using $virtual001 as the address.
 
all mail clients are using the same internal IP address as the first server to send and receive email. no one can use anything else to send and receive, including imail.server.co for either host.
 
people can, outside the LAN, use imail.server.com:8383 to view the web login, and most likely (undetermined) i could use imail.server.com in a mail client from outside.
 
this is making no sense...
 
thanks guys,
 
jason
 
 
 
 
 
----- Original Message -----
Sent: Tuesday, November 11, 2003 5:37 PM
Subject: RE: [IMail Forum] problems checking mail

Hi,

 

This is a bit of a shot in the dark here, but are you using virtuals, so that it�s expecting the outside IP address, and maybe it can�t find which database to authenticate against, if you use its internal IP.  I�m not really sure your setup, but can you connect to the server at all? can you ping it? or is it just giving you authentication problems, etc?

 

Thanks,

Richard

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Main
Sent: Tuesday, November 11, 2003 8:29 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] problems checking mail

 

Are you trying to access it from within your LAN using the external IP address of your router?

 

If so try using the internal address of your server, eg: 192.168.0.1:8383

 

If this works then you have a routing issue. 

----- Original Message -----

From: Jason Wilson

Cc: imail

Sent: Wednesday, November 12, 2003 2:18 PM

Subject: Re: [IMail Forum] problems checking mail

 

strange.

 

thanks for your response.

 

i just had some outside users try and they can reach it, but no one on our LAN can.

 

any theories?

 

i dont see any settings to block local users...

 

thanks,

jason

 

 

 

----- Original Message -----

Sent: Tuesday, November 11, 2003 4:20 PM

Subject: RE: [IMail Forum] problems checking mail

 

Jason,

 

I am able to pull up the default webmail interface at

 

 

I just started reading through your thread, so you might have made changes since when you posted this

 

 

Robert Root Jr.

Systems Administrator

Vicor, Inc.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Wilson
Sent: Tuesday, November 11, 2003 4:02 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] problems checking mail

i am not sure if this helps, but i tried NSLOOKUP.EXE and typed "type=mx imail.themusic.com"

and got this response:

 

server: imail.classicrecords.com

address: 68.165.180.42

 

dns request timed out

timeout was in 2 seconds

 

i think this is my problem.

 

any suggestions?

 

 

thanks

 

 

 

 

----- Original Message -----

From: Jason Wilson

To: imail

Sent: Tuesday, November 11, 2003 2:21 PM

Subject: [IMail Forum] problems checking mail

 

i had asked a similar question recently, but now that i have more info, i shall ask again.

 

we have been running an imail server (7.07) here for at least a year. i was not the person who set it up, but am now in charge of maintaining it.

 

apparently, users have never been able to check their mail from anywhere outside of our LAN.

 

the clients have to be configured using the internal IP for the imail server as pop and smtp.

 

nor can i visit imail.server.com:8383 to check via the web outside of the LAN.

 

if i ping the hostname, it resolves to the external IP for both hostnames on the server (one is virtual).

 

i have a feeling that this may have something to do with a port not being opened on our router or something related to that, but it seems odd that the hostname resolves when pinged.

 

port 8383 appears to be open and is mapped to the imail server.

 

we have a DSL connection with a static IP.

 

any ideas?

 

 

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