As long as we have used Imail LDAP it has been picky about case. We have
been using imail since V6.x


Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Alan Walters
> Sent: Monday, January 19, 2004 4:30 PM
> To: [EMAIL PROTECTED] Ipswitch. Com
> Subject: [IMail Forum] LDAP at v8.0 now picky about case
>
>
> Hello,
>
> Over the weekend I upgraded from IMail 6.04 to 8.0 and moved from
> a Windows
> NT box to Windows 2000.  Other than the self inflicted wound I
> sustained by
> swapping the OHN and the Alias, I thought the upgrade went pretty well.
>
> That is, until I came into work this morning and found all the users
> grouching about how LDAP wasn't working the same anymore.  After several
> hours of head scratching and clicking 'Optimize LDAP', I finally
> figured out
> the LDAP is now case sensitive!
>
> In other words, if the users name in IMail is 'Alan Walters' and somebody
> types 'alan' into the address field, LDAP claims there's no
> match!  However,
> if somebody types 'Alan' or 'Walters' or even 'awalters' then it finds a
> match.  Unfortunately, nearly all the users have been trained
> over the years
> to address their emails by searching for the recipients first
> name in lower
> case - and that's no longer working since the upgrade.
>
> I've searched the IpSwitch knowledge base for LDAP, but all I can come up
> with are tips on how to make Outlook 98/2000 work better with LDAP.  We're
> still using Netscape Messenger 4.79, because it has a more intuitive
> approach to LDAP addressing than Outlook.  In Netscape if you enter a
> partial name, Messenger will automatically fill in the rest or
> automatically
> offer a popup box with similar matches to choose from.
>
> Does anybody know a trick to get LDAP to be case insensitive?  Or what the
> magic incantation is for the Search Root field?  Currently we
> have 'Person'
> specified.  We've tried the 'Objectclass=Person' which is supposed to work
> for Outlook, but does nothing for Netscape.
>
> Alan Walters
> Director of I.T.
> Royce Medical
>
>
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