Make the user log out completely. Delete the users .srt and .uid file for all mailboxes that are wacked *NOT THE .MBX FILE*. Have the user login in again with Outlook or whatever to re-index and re-sort those messages. It will take a bit the first time, but it will be okay after that. The cause of the problem could be for two reasons. One, they are logged in at more then one place (left the machine on at home with Outlook open and now they are at work with Outlook open, or they have the check for new messages set to a number way to low - they need to open the interval up a little bit, OR they have a very slow connection. Recreating the .uid and .srt file should help if either of those files are corrupt. How big are the users mailboxes?
Travis > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of bhakta ram > Sent: Monday, February 02, 2004 10:07 AM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] Imail Server Problems > > > Hi All: > > I have a problem where the Main mailbox(main.mbx) count is different > than Message Count for main.mbx. > Outlook is real slow in downloading messages for this user and lately I > have found that the messages duplicate on the server for this user. > Please let me know what you think about this problem. > > Thanks > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
