RE: [IMail Forum] Goldmine and Imail

[Tyler Jensen]

Thanks Jeff, I appreciate the feedback. I will take it to Frontrange but you have described my experience with Frontrange tech support exactly.   Tyler  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm Sent: Monday, February 16, 2004 12:55 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Goldmine and Imail Tyler,   I use GoldMine heavily by virtue of working for a GM solutions partner, and I can tell you that I could fill a book with all the problems seen when sending emails from GoldMine.  There is no rhyme or reason to most of it, but I do know GoldMine will not properly forward HTML/RIch Text emails, and in some cases attachments.  I have found issues with the order in which items are placed in the email header by GoldMine, which could throw off some clients.   The client sits on top of IE (somewhat loosely in my opinion), so in some respects it follows the IE settings.  But, it is neither consistent or logical in the ways it sometimes does this.  I do know that it works better with IE6, and in the case of GM 6.0 and above, IE6 is required.   I really wish I could help you out with your specific problem, but figuring these out is sometimes near impossible.  In addition, my experience shows that you can submit the issues to FrontRange and until they get a bunch of people complaining or until they can consistently duplicate it, it is a non-issue.   Jeff       ----- Original Message ----- From: Tyler Jensen To: [EMAIL PROTECTED] Sent: Monday, February 16, 2004 12:18 Subject: [IMail Forum] Goldmine and Imail Hello, I am using Imail 8.05 with KillerWebMail version 4 and I am having a lot of my users complain that when a message is received from me and sent through GoldMine they are getting a Null Body Message or the attachments do not come through at all. They are checking through webmail not using a client. Anyone else out there using GoldMine in their set-up experience this or have any ideas? GoldMine is version 6 build 30503 which was supposed to take care of the problems that AOL and Eudora users were experiencing with email sent through GoldMine.   Any help is appreciated!     Tyler Jensen