Something I have found is if the personal settings are set to show 100
messages on a page I cannot delete forward or reply to messages once I set
this to 50 per page or less I have no problems.  I have yet to figure out
why this would be but it seems to work for our clients and myself.   Not
sure if this will help you but it might be worth a shot.


----- Original Message ----- 
From: "Travis Rabe" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, February 21, 2004 9:17 PM
Subject: RE: [IMail Forum] Web client can't delete email


It wouldn't hurt to upgrade to the latest and test.  I would also reset IE
to default settings and retry.

Travis

-----Original Message-----
From: Elwin Ellis [mailto:[EMAIL PROTECTED] On Behalf Of
Elwin Ellis
Sent: Saturday, February 21, 2004 7:09 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Web client can't delete email


All the windows service packs and windows updates have been applied.  On
Monday, I'm putting on the latest imail hotfix from ipswitch that came out
this week, the latest antivirus, and defrag the imail partition.

The strange thing about this problem is while I had the imail client up, I
checked the system statistics.  There were only 8 users currently logged in.
I can't imagine that there is a problem with the OS.

Last week I spoke to imail tech support to tweak the server.  He told me to
turn off monitoring, clean up a few temp and vmd (virus) files in the spool
directory, and turn off keep alive.  Before I called, I had already updated
the driver on my nic.

No POP or IMAP running, just the following services are running:
smtpd32, syslogd, iwebmsg, iwebcal, & queuemgr.

Having said all this, what would make the delete button not work on dialup,
but works fine on high speed networks?

Since the button is javascript:doButton3('Delete') would the version of java
on the client be important?  I have build java jre v1.4.2_01-b06 on XP.

Elwin Ellis
Information Systems
Northwestern State University
Natchitoches, LA





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