Has any one else noticed an increase in problems reported with Verio? I
have.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> [EMAIL PROTECTED] On Behalf Of White, Douglas
> Sent: Wednesday, March 10, 2004 4:48 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Forwarding to a subdomain issue...problem and
> solution
> 
> 
> Just figured I'd pass along some info in case anybody else runs into
> this.
> 
> We have a research partner that is using Verio to host their web site.
> We've been hosting their distribution lists on our exchange server for
> quite a while by setting up forwarders on their account and forwarding
> the messages to our domain.
> 
> We recently set up an IMail server running as a virtual host for a
> subdomain of their domain to host these distribution lists as there is
> much more flexibility for remote management, locking down the lists,
> etc...
> 
> Anyway, when D-day came and we rerouted the forwarders to the newly
> created subdomain, no messages got delivered and no non-delivery reports
> went out.  The messages disappeared into the ether.  Our logs showed
> that the messages were delivered, and they claimed that their logs
> showed that the messages were received.  After more than a week of
> trying to troubleshoot the problem, we finally found out that the Verio
> mail server was the culprit, and it wasn't informing anybody about the
> issue (no bounces or NDRs).
> 
> This story does have a happy ending, though...
> 
> The workaround was to put a comma at the end of the email address in the
> Verio forwarder ;?)  So where a forward to "[EMAIL PROTECTED]"
> failed to go through, a forward to "[EMAIL PROTECTED]," goes
> through.
> 
> Hope this saves somebody some time.
> 
> Doug
> 
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