I would check to make sure that you can connect to your mail server from her machine first. Just to rule out a firewall/computer problem first.
telnet yourmailserver.com 25 see if you get a response. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Saturday, March 27, 2004 6:29 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Undeliverable Just curious, can she send from web messaging? Are you using outlook or outlook express? If you are using outlook could you setup express (or vice versa)? You should be able to import one into the other and then check the settings. Or you could download a free copy of Eudora - I THINK it can pull in outlook folders and settings. Marc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of IC Sent: Saturday, March 27, 2004 8:15 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Undeliverable Thx for your reply... I think the error message is coming from iMail... I use the same ISP (in the same house with a differrent PC) for sending with my account and iMail's SMTP.. On her machine I can't send using iMail's SMTP auth with either my account or hers? I guess it must be a client (Outlook issue).... MB ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, March 27, 2004 5:07 PM Subject: RE: [IMail Forum] Undeliverable Maybe her ISP started blocking port 25. You said you could use her ISP's SMTP but not yours. What ISP? I think this could be your issue. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of IC Sent: Saturday, March 27, 2004 7:29 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Undeliverable OK... I have isoloated it to my customer's (girl friends) computer (client)..., as I can not send to anyone off the iMail server using her or my account with her conputer. I hope I do not have to eliminate the Account and start over (on Oultook) as she has dozens of folders... I can send from her computer using her ISPs SMTP server... Any thoughts? MB ----- Original Message ----- From: "Jay Calvert" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, March 27, 2004 4:09 PM Subject: Re: [IMail Forum] Undeliverable > Can you send anything to the user @ aol from the server? if so, then you > have either eliminated something at the client level or inbetween the client > and your server. > > Jay > ----- Original Message ----- > From: "IC" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, March 27, 2004 4:02 PM > Subject: Re: [IMail Forum] Undeliverable > > > > Client cannot eMail to anyone outside the server.. > > > > MB > > ----- Original Message ----- > > From: "Jay Calvert" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Saturday, March 27, 2004 4:00 PM > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > Can the client email anyone outside the server or just AOL? > > > > > > Jay > > > ----- Original Message ----- > > > From: "IC" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Saturday, March 27, 2004 3:40 PM > > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > > > > Thx... It is unchecked... > > > > > > > > This is a real mystery... > > > > > > > > MB > > > > ----- Original Message ----- > > > > From: "Terry Fritts" <[EMAIL PROTECTED]> > > > > To: "IC" <[EMAIL PROTECTED]> > > > > Sent: Saturday, March 27, 2004 3:33 PM > > > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > > > > > > > Saturday, March 27, 2004 you wrote: > > > > > I> It is set this way... Any other thoughts? > > > > > I> "My server requires authentication" use this with "same as my > > > incoming > > > > server" > > > > > > > > > > Inspect the imail smtp tab for "Disable SMTP 'AUTH' command" and > if > > > > > checked you should uncheck it. > > > > > > > > > > Some clients will not attempt to authenticate if the mail server > > > > > does not advertise it. > > > > > > > > > > Terry Fritts > > > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
