Who is her ISP? Can you telnet to servers other than her ISP's from her machine?
>From a command prompt: c>telnet your.server.ip 25 Eric S ----- Original Message ----- From: "IC" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, March 27, 2004 7:29 PM Subject: Re: [IMail Forum] Undeliverable > OK... I have isoloated it to my customer's (girl friends) computer > (client)..., as I can not send to anyone off the iMail server using her or > my account with her conputer. > > I hope I do not have to eliminate the Account and start over (on Oultook) as > she has dozens of folders... > > I can send from her computer using her ISPs SMTP server... > > Any thoughts? > > MB > ----- Original Message ----- > From: "Jay Calvert" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, March 27, 2004 4:09 PM > Subject: Re: [IMail Forum] Undeliverable > > > > Can you send anything to the user @ aol from the server? if so, then you > > have either eliminated something at the client level or inbetween the > client > > and your server. > > > > Jay > > ----- Original Message ----- > > From: "IC" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Saturday, March 27, 2004 4:02 PM > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > Client cannot eMail to anyone outside the server.. > > > > > > MB > > > ----- Original Message ----- > > > From: "Jay Calvert" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Saturday, March 27, 2004 4:00 PM > > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > > > > Can the client email anyone outside the server or just AOL? > > > > > > > > Jay > > > > ----- Original Message ----- > > > > From: "IC" <[EMAIL PROTECTED]> > > > > To: <[EMAIL PROTECTED]> > > > > Sent: Saturday, March 27, 2004 3:40 PM > > > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > > > > > > > Thx... It is unchecked... > > > > > > > > > > This is a real mystery... > > > > > > > > > > MB > > > > > ----- Original Message ----- > > > > > From: "Terry Fritts" <[EMAIL PROTECTED]> > > > > > To: "IC" <[EMAIL PROTECTED]> > > > > > Sent: Saturday, March 27, 2004 3:33 PM > > > > > Subject: Re: [IMail Forum] Undeliverable > > > > > > > > > > > > > > > > Saturday, March 27, 2004 you wrote: > > > > > > I> It is set this way... Any other thoughts? > > > > > > I> "My server requires authentication" use this with "same as my > > > > incoming > > > > > server" > > > > > > > > > > > > Inspect the imail smtp tab for "Disable SMTP 'AUTH' command" > and > > if > > > > > > checked you should uncheck it. > > > > > > > > > > > > Some clients will not attempt to authenticate if the mail > server > > > > > > does not advertise it. > > > > > > > > > > > > Terry Fritts > > > > > > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > > > List Archive: > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
