John: This is not a new problem, we suffered from this for a while and actually had to setup another server to relay mail to AOL until they could unblock (whitelist) our IP.
Their blocking usually shows up in the logs as 554-(RLY:B1)... You need to setup a feedback loop with AOL to resolve this in the future. You can find their contacts at: http://postmaster.info.aol.com/contact/index.html While the hold time may be long - at least they seem responsive once you get through. We actually have had to let our customers know that if they want their forwarding to AOL and they report any of this as spam to AOL that we retain the right to cancel their forwarding. So far that has helped alot. HTH, Kevin > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of John Tolmachoff > (Lists) > Sent: Friday, May 07, 2004 1:32 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] AOL causing new problem > > > Apparently, AOL has introduced a new feature for e-mail for their users. > > This is called the Report Spam button. > > When they get enough reports, they reject any e-mail from that IP address. > > Problem: > > UserA has an e-mail on localmailservera mail server. They have that e-mail > forwarded to their AOL address. They get spam, and without even > bothering to > look at where it came from, hit the report spam button. They are > now falsely > reporting the spam is from localmailservera which AOL then ends > up blocking. > > What kind of stupidity is that? > > John Tolmachoff > Engineer/Consultant/Owner > eServices For You > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
