Sorry to reply to my own post, but I did find this article (after altering my search)
http://support.ipswitch.com/kb/IM-20030210-DM01.htm It is really a lame reply though. Other e-mail clients seem to be able to compensate for this short coming, how do I tell my agents that ours just won't? Does anyone have another answer? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Admin Sent: Saturday, May 08, 2004 8:14 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Reply messages blank? WEIRD~ I have one agent using webmail getting blank replies from someone using the AT&T Message Center. Whenever [EMAIL PROTECTED] replies to a message from Donna - the reply only seems to contain the original message. BUT when Donna forwards the apparent blank reply to herself, what the other person actually wrote is there. This is the one weird thing that I saw in the message: NextPart_Webmail_9m3u9jl4l_29513_1083960083_1-- Other replies from other e-mail clients can be viewed normally (even AOL). Is this a setting on the AT&T client side? Is there anything I can do on my side to have this message show up normally? I'm using KWM 4.2 with Imail 8.05 and Declude JM/AV pro. Full headers: Received: from mtiwmhc11.worldnet.att.net [204.127.131.115] by mail.prudentialrand.com with ESMTP (SMTPD32-8.05) id AC3949C0040; Fri, 07 May 2004 16:06:17 -0400 Received: from 204.127.135.40 ([204.127.135.40]) by worldnet.att.net (mtiwmhc11) with SMTP id <2004050720012311100ic3i1e>; Fri, 7 May 2004 20:01:23 +0000 Received: from [12.76.46.127] by 204.127.135.40; Fri, 07 May 2004 20:01:23 +0000 From: [EMAIL PROTECTED] To: Subject: Re: The yellow house you inquired about Date: Fri, 07 May 2004 20:01:23 +0000 Message-Id: <[EMAIL PROTECTED]> X-Mailer: AT&T Message Center Version 1 (Mar 24 2004) X-Authenticated-Sender: bGRib3lkQGF0dC5uZXQ= MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="NextPart_Webmail_9m3u9jl4l_29513_1083960083_0" X-Declude-Sender: [EMAIL PROTECTED] [204.127.131.115] X-Declude-Spoolname: Dec39049c004045ca.SMD X-Note: This E-mail was scanned by Declude JunkMail (www.declude.com) for spam. X-Spam-Tests-Failed: Whitelisted [0] X-Country-Chain: X-Note: This E-mail was sent from mtiwmhc11.worldnet.att.net ([204.127.131.115]). X-RCPT-TO: Status: R X-UIDL: 378180351 --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
