---------- Original Message ---------------------------------- From: "Darin Cox" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Tue, 15 Jun 2004 18:34:44 -0400
>We're still having problems sending to RoadRunner addresses. Tons of MX connect fail >errors just to RoadRunner MX's. Mail is getting through, though delayed as much as a >couple of hours, since I told IMail not to cache DNS or skip failed domains, but I >still need to talk to a RR mail admin to find out what's going on. > >BTW, no messages in the log that we are on a block list...just the MX connect fail. > >I've been tossed around through [EMAIL PROTECTED], [EMAIL PROTECTED], and [EMAIL >PROTECTED] It's the same old game of wait a few hours to a day, get a useless >response, send a reply, wait, then get "referred" to another address. > >Anyone have a real email address or phone number? Good luck to you. WE've been trying to get a hold of a human being for three months now without success. I even had a RR customer from Tampa phone me up and he had a RR tech support guy on the other line. He managed to weasel the phone number for the security operations center in Virginia, and when I phoned it, I got a recorded message telling me to email the problem, and it didn't even give me a chance to leave a message. RR is a joke. In the end I decided "screw this" and began blocking several of their regional pops from sending mail to us. I've also been recommending to my customers to tell those RR customers trying to contact them to stop using RR's mail service and go get a Yahoo account. RR is a joke. -- Aaron Clausen [EMAIL PROTECTED] or [EMAIL PROTECTED] -- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
