Has to be changed in the registry because it reads from the OHN. http://support.ipswitch.com/kb and search for "change official".
-HJ ----- Original Message ----- From: "Jim Comerford" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, July 06, 2004 12:04 PM Subject: RE: [IMail Forum] Mail getting rejected to One user... > How does one go about changing the HELO? Does it automatically use the > "official hostname" or can change that in Imail admin or the registry > somewhere... I have done a quick search but dont seem to find this > anywhere... > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman > Sent: Tuesday, July 06, 2004 11:18 AM > To: Jim Comerford > Subject: Re: [IMail Forum] Mail getting rejected to One user... > > > 571 - MAIL REFUSED - Reverse DNS failed - IP address mismatch. > > The implication of this error is that your outgoing IP, 63.147.233.20, fails > the common "loopback" test that checks to see if there is a seamless > IP-to-PTR-to-A-to-IP mapping. However, 63.147.233.20 indeed loops back > correctly to mail.sbsnet.com and back to 63.147.233.20, meaning that the > remote end is having DNS issues (or is misreporting the reason for the > rejection). > > Note that your are HELOing as sbsnet.com, which is NOT in fact the > canonical name for the mail server (its A record points to another > IP): this is not a good practice, and also possible grounds for > rejection. > > --Sandy > > > ------------------------------------ > Sanford Whiteman, Chief Technologist > Broadleaf Systems, a division of > Cypress Integrated Systems, Inc. > e-mail: [EMAIL PROTECTED] > > SpamAssassin plugs into Declude! > > http://www.mailmage.com/products/software/freeutils/SPAMC32/download/release > / > > Defuse Dictionary Attacks: Turn Exchange Addresses into IMail Aliases! > > http://www.mailmage.com/products/software/freeutils/exchange2aliases/downloa > d/release/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
