Here is the Sonicwall log showing the 342k received from the client and about 10K sent back. But that is it.
2004-07-06 18:37:08 Local0.Info 67.94.227.5 id=firewall sn=0006B1114458 time="2004-07-06 18:36:26" fw=67.94.227.5 pri=6 c=1024 m=537 msg="Connection Closed" n=7928 src=208.57.66.83:4973:WAN dst=67.94.227.39:25:DMZ proto=tcp/smtp sent=371618 rcvd=10473 I guess my next step is to go out there tommarrow and work with the Mpower tech on testing things. Probably swap out the Linksys router as well. John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) > Sent: Tuesday, July 06, 2004 6:40 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] Client can not send attachments > > I am suspecting it to be on their side. They are using a Mpower modem > connected to a Linksys DSL router, both of which are about 2 1/2 years old. > On my end, I have a new Sonicwall firewall which replaced an older > Sonicwall. This appears to have started just after I changed the firewall, > but at first could be cleared by them restarting both their modem and > router. Now, ever restarting them does nothing. My firewall logs show the > exact same thing as the Imail SMTPD logs, connect, authenticate from and to > and then nothing. The D file will get to about 20k to 350k and then nothing. > The file attachment is 1MB. > > I set up a test account on their server and tried to send a message to my > self with a 703k file attached. The D file only got to 342k. Here is the > Outlook Express log: > > Outlook Express 6.00.2800.1409 > SMTP Log started at 07/06/2004 18:28:03 > SMTP: 18:28:06 [rx] 220 mail.eservicesforyou.net (IMail 8.12 1491-2) > NT-ESMTP Server X1 > SMTP: 18:28:06 [tx] EHLO mainserver > SMTP: 18:28:06 [rx] 250-mail.eservicesforyou.net says hello > SMTP: 18:28:06 [rx] 250-SIZE 5242880 > SMTP: 18:28:06 [rx] 250-8BITMIME > SMTP: 18:28:06 [rx] 250-DSN > SMTP: 18:28:06 [rx] 250-ETRN > SMTP: 18:28:06 [rx] 250-AUTH LOGIN CRAM-MD5 > SMTP: 18:28:06 [rx] 250-AUTH=LOGIN > SMTP: 18:28:06 [rx] 250 EXPN > SMTP: 18:28:06 [tx] AUTH LOGIN > SMTP: 18:28:06 [rx] 334 VXNlcm5hbWU6 > SMTP: 18:28:06 [tx] dGVzdGluZ0BzaXJzcGVlZHktYW5haGVpbS5jb20= > SMTP: 18:28:06 [rx] 334 UGFzc3dvcmQ6 > SMTP: 18:28:06 [tx] cmVsaWFuY2UxOTkz > SMTP: 18:28:06 [rx] 235 authenticated > SMTP: 18:28:06 [tx] MAIL FROM: <[EMAIL PROTECTED]> > SMTP: 18:28:06 [rx] 250 ok > SMTP: 18:28:06 [tx] RCPT TO: <[EMAIL PROTECTED]> > SMTP: 18:28:06 [rx] 250 ok its for <[EMAIL PROTECTED]> > SMTP: 18:28:06 [tx] DATA > SMTP: 18:28:06 [rx] 354 ok, send it; end with <CRLF>.<CRLF> > > At this point, Outlook Express errors out saying time out. This is after a > 60 second wait. > > > > John Tolmachoff > Engineer/Consultant/Owner > eServices For You > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > > [EMAIL PROTECTED] On Behalf Of R. Scott Perry > > Sent: Tuesday, July 06, 2004 4:18 PM > > To: [EMAIL PROTECTED] > > Subject: Re: [IMail Forum] Client can not send attachments > > > > > > >2004-07-06 15:13:52 Local7.Debug 127.0.0.1 SMTPD > > >(24208b2c001ed01f) [208.57.66.83] MAIL FROM: <[EMAIL PROTECTED]> > > >2004-07-06 15:13:52 Local7.Debug 127.0.0.1 SMTPD > > >(24208b2c001ed01f) [208.57.66.83] RCPT TO: [EMAIL PROTECTED] > > > > > >This is the only client I am having a problem with, all others work fine. > > > > This looks like a problem on their side -- it seems that they are never > > getting to the DATA command. Since it isn't getting to the DATA command, > > IMail never sees the body of the E-mail, so it has no idea of whether or > > not there is an attachment. > > > > I would suggest it might be a firewall, but if so, the firewall isn't > > allowing the DATA command through until after the body of the E-mail > starts > > being sent, which would be a Bad Thing (since your server might not allow > > the DATA command to complete successfully). > > > > So I am stumped as to what could be causing this. You could prove it is > > not on your end by using a packet sniffer, but as to what the problem is > > (which I'm sure you want to know, since this is a client of yours), I'm > out > > of ideas -- hopefully someone else here will have an idea. > > > > -Scott > > --- > > Declude JunkMail: The advanced anti-spam solution for IMail mailservers > > since 2000. > > Declude Virus: Ultra reliable virus detection and the leader in mailserver > > vulnerability detection. > > Find out what you've been missing: Ask for a free 30-day evaluation. > > > > --- > > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
