What kind of connection is she on (LAN, DSL, Cable, Dial-up)? I have seen MaxMTU settings mess this up...she can check them at dslreports.com\tools . Run the tweak tool to get the recommended setting and set it via DrTCP available there
Eric S ----- Original Message ----- From: "Michael Greenberg" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, July 27, 2004 4:42 PM Subject: RE: [IMail Forum] WebMail and Internet Explorer 6 > How did they go about reinstalling it? If it was a thorough job, the only > other recourse (that I know of without bashing your head into a wall) is > reinstall the OS. You'll spend more time trying to figure it out from here > than actually get anything else accomplished, IMO. > > I've had similar issues from my users and after install/reinstall > updates/upgrades/patches, resetting settings, System Restore (if it's an > option), or convincing the user to use a different browser...reinstalling > the OS has always done the trick. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of A. Clausen > Sent: Tuesday, July 27, 2004 4:37 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] WebMail and Internet Explorer 6 > > Michael Greenberg wrote: > > IE is a bear to work with as far as problems like this. I'd try to > reinstall > > IE6. > > > > If it's an XP machine, > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;318378&Product=winxp > > (sorry, I don't recall you mentioning the OS) > > > > If you need help with other OSes, there's always the trusty > > http://support.microsoft.com > > She said that she had a tech-savvy friend come and reinstall IE6 and all > the updates. > > -- > A. Clausen > [EMAIL PROTECTED] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
