Re: [IMail Forum] OT: SAV Intelligent Updater

[Scott Smith]

Okay, this is interesting.  I can get the script to work from at least two other computers, but it won't work on the server.  The thing is, all three computers should only appear as a single IP address to Symantec (because we do have a firewall).  The server is Win 2K, and the computers the script worked for are Win 2003 and Win XP.  I'm really puzzled - can't figure out why it would all of a sudden stop working for this one server.   Scott Smith - IT Manager Westside & Detroit Reprographics 248.489.1999 (Office) 248.467.0452 (Cell) [EMAIL PROTECTED]   ----- Original Message ----- From: Scott Smith To: [EMAIL PROTECTED] Sent: Wednesday, July 28, 2004 3:51 PM Subject: Re: [IMail Forum] OT: SAV Intelligent Updater You know, that could be the case.  I remember before when I had this problem it was right after I changed the frequency of when the script ran, and after I had the script turned off for a few days, it started working again.  Maybe I just need to let it be for a few days like before.    I'll try it from another IP to see if it works. ----- Original Message ----- From: Markus Gufler To: [EMAIL PROTECTED] Sent: Wednesday, July 28, 2004 3:44 PM Subject: RE: [IMail Forum] OT: SAV Intelligent Updater can you try to run this script from another IP. Maybe SAV is blocking certain IP's for example if they connect to often in a certain timerange.   Markus   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Smith Sent: Wednesday, July 28, 2004 9:38 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] OT: SAV Intelligent Updater When I manually run the script, it is clear that I am connecting to Symantec's FTP just fine, but it tells me access is denied when attempting to get the file.  The script was working fine just last week, and it's worked for the past 6 months, so I can't imagine it's incorrectly written.    Does anyone have a script that they use for this same function that works, that you would be able to share with me?  ----- Original Message ----- From: Kevin Bilbee To: [EMAIL PROTECTED] Sent: Wednesday, July 28, 2004 3:35 PM Subject: RE: [IMail Forum] OT: SAV Intelligent Updater The only time we have had this issue is whe there have been config issues with our firewall or the script was incorrectly written.     Kevin Bilbee -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Scott Smith Sent: Wednesday, July 28, 2004 12:28 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] OT: SAV Intelligent Updater I've had a script running for a while that downloads the updated Intelligent Updater from Symantec every day and installs the new virus definitions for me.  But in the past week, for some reason it appears that Symantec's site is denying my script access to download the file.    Has anyone else that uses SAV had this problem before?  I actually had this issue before, but then it seemed to have corrected itself.  Could it be that my script is trying to access the file when there are too many other users out there trying to access it?  Any input would be appreciated. Scott Smith - IT Manager Westside & Detroit Reprographics 248.489.1999 (Office) 248.467.0452 (Cell) [EMAIL PROTECTED]