I'd chime in too about how satisfied I am with their product, but it seems that others are doing a good enough job.
You want complaints... I have one or two, which actually are not directly related to Declude. 1) Their web store could be a little more informative. For example I accidentally "ordered" two trial versions of Declude because nowhere did it mention that there would be mail to follow in 24 hours with the manually generated activation key. I ordered the first one, expecting a link on the order completed page or in the order completed mail, and none existed. I assumed a glitch and ordered a second one with the same results. To counter that flaw though, I received a call 5 minutes later from Declude explaining that they will rush one of the manually generated keys to me and apologized for the confusion. Pretty cool if you ask me! 2) I abhor the website and it's really not kept up to date. For example, on the download page there is this: Page last Updated: 28 Feb 2004. Latest Version: 1.75/1.78 (Release/Beta) Yet there are links to only 1.75 and 1.79. 1.79 contains the SPF tests (which I had to painfully find after searching 200 some odd archived list messages). There is no mention of this test in the "manual" what-so-ever. After reading the Declude.JunkMail mailing list for awhile, I have noticed that there are a few "undocumented" test and/or features for Declude JunkMail that are not listed in the "manual." But yes.... Declude JunkMail rocks and I'd happily and confidently recommend it to anyone. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Sauvigne, Craig M Sent: Wednesday, September 22, 2004 8:29 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Declude JunkMail I am looking at anti-spam and content management software for our Imail server. I am leaning towards Declude's product at the moment. We currently use an old version of Mail Marshal and want to upgrade. The only products I have experience with are Mail Marshal on Imail and Sybari Spam Manager on Exchange. Does anyone have any strong feeling one way or the other about Declude? I can read their website for the positives but has anyone had any major problems with their product? Their support? Software updates? Thanks. ================================ Craig M. Sauvigne System Administrator Winthrop University Rock Hill, SC 29733 [EMAIL PROTECTED] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
