Re: [IMail Forum] WebMail Problem

[Eric Shanbrom [Ipswitch]]

Title: WebMail Problem

IT is definitely the Session timeout that was talked about here   Eric S ----- Original Message ----- From: Mike Odryna To: [EMAIL PROTECTED] Sent: Thursday, October 14, 2004 8:40 PM Subject: RE: [IMail Forum] WebMail Problem I have selected "Ignore Source Address"  It was not checked before.  I've asked one of my clients that was having problems to check it for me.   Thanks.   Mike From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Thursday, October 14, 2004 8:26 PM To: Mike Odryna Subject: RE: [IMail Forum] WebMail Problem Search the archives and the KB Ignore Source Address.   Most likely, those users are either on a Satellite connection, EarthLink connection, Ameritech connection, some times PPPoE connection, or AOL.   John Tolmachoff Engineer/Consultant/Owner eServices For You   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Odryna Sent: Thursday, October 14, 2004 5:18 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] WebMail Problem   I have looked through the archives and I can't seem to find this problem talked about but I seem to remember the issue being raised. I have numerous users that primarily use webmail.  They are able to stay logged on all day long without a problem.  What happens is, about 20% of the time when they try to send mail, they get knocked out and asked to log in again.  This usually happens after they have type a long email and they hit send.  Their email is lost, no record of anything being sent, then the subsequent request to logon. Any help would be appreciated. Mike Odryna Owner Island Pond Computer (603)635-8700