> No joke. Maybe now I can actually talk boss-man into letting me install a > linux box in the shop. Anyone else had any luck with getting any amount > back from IPSwitch for the service agreement? Or is this going to be an all > around customer shafting?
It's not a customer shafting, it's seems like more of a change in their business philosophy, product direction and target audience. Ipswitch has stated they will honor all service agreements until they expire. You will not however, be able to purchase any additional service agreements without upgrading to one of the suite offerings. While these changes are disappointing, it is not a breach of any promises or service level guarantees. Expectations of refunds are not realistic. IMO - The mandatory AV is what will kill the product's future in the small shops. The fees are just way too high to justify. Larger installations won't have any problem with it - and they are likely the customer base Ipswitch is trying to target. Regards, David Gregg dgSoft Internet Services +1.949.584-1514 --- mxGuard for IMail Adds anti-spam *and* anti-virus capabilities to your IMail server. $99 unlimited domains/users. No service agreements. Download and install a free trial version today. http://www.mxGuard.com/Postmaster/FreeTrial.asp --- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
