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You clearly have made a choice to loose customers in favor of making
more from a select group of your customer base that goes along with
your new bloatware package. I'm sure that you have had some actuaries
figure the difference from receiving $400 for a subscription and $4,000
for an upgrade, and you figure that you can do even better that way.
That choice that you are making is also a choice to take advantage
of your customers that have invested heavily into their environment.
If this is how you treat your customers, i.e. only the minority that
wants to spend 10 times more matters to you, then you can shove it! To try to sell this to us as a "solution that the market has been clamoring for" is the type of marketing speak that might work in the boardroom, but in real life, people really hate those that will lie to your face. I just want a damn mail server with Webmail, and I'm not clamoring to pay another $4,000 plus some unknown subscription fee to keep what I have. It's not just about the price either, it's that I don't need all the extra garbage, and I don't want to spend a dime more for it because I only ever wanted something that just simply works right. Matt |
