[IMail Forum] Cross-grade concerns addressed (NEW SVC AGREEMENT PRICES)

[hyoung]

Title: Getting facts on this straight before speaking to boss

Hello Jill,   I am willing to pay $400 per year for upgrades and no support.  Support should be on a per ticket basis or by the hour.   We've used I-mail since 1997 and have called 2 times.  We want to continue using it, but with the new pricing structure we're forced to look elsewhere.   Harlan Young I Like It Like That, Inc.