I think the least ipswitch can do now is to tell us all once and for all whether a stand-alone version of imail is going to happen or not. Once we start to migrate there's no coming back as far as I'm concerned.
If you choose not to answer that would be a "no" so we can move on with our business. Monday should be enough time for such a decision to be made since it looks like you're losing customers at an alarming rate. Thanks, Bill Foresman Matrosity Hosting www.matrosityhosting.com Office: (850) 656-2644 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Sullivan Sent: Thursday, October 28, 2004 11:05 AM To: [EMAIL PROTECTED] Subject: Re[2]: [IMail Forum] Cross-grade concerns addressed (NEW SVC AGREEMENT PRICES) Hello R., Thursday, October 28, 2004, 9:47:40 AM, you wrote: >>I think it's important to note that IMail has not been discontinued. >>It has not reached the end of its life; it is not 'dead'. We will >>still be developing IMail; mostly for ICS users, but even those >>without ICS who have a service agreement will be able to obtain these >>releases. The only thing we have discontinued is the ability to >>purchase IMail by itself. If we release twelve major upgrades to >>IMail between now and October 2005, people who purchase ICS will get >>them all, people who have an 'IMail-only' service agreement will get >>them all. There are no plans to stop supporting or working on IMail. RSP> I think people do understand this. But for someone who ordered a RSP> Service Agreement 1 year ago, they can't renew it today (please RSP> correct me if I am wrong), so for *them* IMail has reached the end RSP> of its life and is discontinued (unless they upgrade to ICS). Exactly. Our SA expired about 1.5 months ago. I've been waiting for budget to re-up, so now Imail has halted for me. What I have is all I'll ever get. Imail was a good SMTP/POP/Web app with need of a few bug fixes (Hey IP$witch, you never fixed the incompatibility with Intel and/or gigabit NICs). I had already received approval for purchase of our 3rd installation of Imail Unlimited in February. Guess what IP$switch? You just lost a LOYAL customer since 5.0. -- Best regards, David mailto:[EMAIL PROTECTED] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
