Here are the log entries we get when we try to connect:
11:02 12:39 POP3D (00000EEC) logon failure for support mail.domain.com from xxx.xxx.xxx.68
11:02 12:39 POP3D (00000EEC) logon success for support mail.domain.com from xxx.xxx.xxx.67
11:02 12:39 POP3D (00000eec) logoff for support R:0, D:0, P:0, RS:0
68 is the mail server IP, and 67 is the IP of the RHE server where Kayako is running. The PHP script is being run as root, logged in outside the virtual host.
Do these log entries make sense for a single connection?
Thanks,
Bill
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