Ok, I will grant you that heh. :)
Jeffery Rehm wrote:
But this is so much fun!!!
----- Original Message ----- From: "x" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 08, 2004 12:32
Subject: Re: [IMail Forum] OT: Need to Vent - SPF
Don't take this the wrong way guys but you really need to move on.
It was very clear what type of company Ipswitch has become when they pulled what they did recently. They came out with a bogus bandaid solution hoping to save face just a little. However, it was obvious the company structure didn't change.
But this is all known at this point. You either choose to do business with them or you move on. Complaining on the list isn't going to do any good.
There are plenty of solutions out there that blow IMail away so either accept Ipswitch for what they are now or take your money elsewhere.
No, I am not taking up for Ipswitch, I am just stating that the writing on the wall is clear.
Jeffery Rehm wrote:
Forgive me for saying so, but any company that does business on a case-by-case basis scares me. My guess is that Ipswitch will not work
with
you unless you are going to make them a substantial amount of cash. In other words, I'm thinking if you are not planning on purchasing a large number of IMail standalones, the SA to go with them and maybe even an agreement to upgrade to ICS at some point down the road, Ipswitch is
going
to tell you "don't let the door hit you in the ass".
Reason I believe this is due to the fact I was in somewhat of a
bantering
session over this exact thing the other day and the Ipswitch person
involved
only wanted to know how much business I've done with Ipswitch. This, in
my
mind, supports my theory.
----- Original Message ----- From: "Jill Jones" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 08, 2004 11:07
Subject: RE: [IMail Forum] OT: Need to Vent - SPF
Hi David,
These are the types of questions that we wish to take on a case-by-case basis. Everyone's situation is different and we do not want to make a blanket statement as policy to address these. I realize that this does
not
answer the questions you have asked below, if you have specific cases
that
require answers and/or quotes, please call your reseller or customer service/Sales.
Best regards, Jill
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Gregg Sent: Monday, November 08, 2004 10:50 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] OT: Need to Vent - SPF
Jill,
I appreciate the position you are in but really need to get answers to
the
following: 1) Can IMail owners, regardless of SA status, buy additional licenses
for
their own company? 2) Can IMail owners, regardless of SA status, buy new licenses for their clients' companies? 3) Can a non-IMail owner contract Ipswitch and purchase the stand-alone product?
and finally.. 4) what is the cost for each of the above 'case by case' scenarios?
Thanks again for your attention to this matter.
Regards,
David Gregg dgSoft Internet Services +1.949.584-1514
--- mxGuard for IMail Adds anti-spam *and* anti-virus capabilities to your IMail server. $99 unlimited domains/users. No service agreements.
Download and install a free trial version today. http://www.mxGuard.com/Postmaster/FreeTrial.asp ---
----- Original Message ----- From: "Jill Jones" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 08, 2004 7:37 AM
Subject: RE: [IMail Forum] OT: Need to Vent - SPF
Hi David,
We have stated that any customer looking to purchase stand-alone IMail should call us and we will consider each situation.
Jill
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Gregg Sent: Monday, November 08, 2004 10:28 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] OT: Need to Vent - SPF
Hi Jill,
I've seen multiple posts from Ipswitch staff indicating support for existing
customers (i.e. SA are available). What I have not seen is a
definitive
statement on whether or not the stand-alone product can be purchased
and
if so, what the price will be.
Please advise...
Regards,
David Gregg dgSoft Internet Services +1.949.584-1514
--- mxGuard for IMail Adds anti-spam *and* anti-virus capabilities to your IMail server. $99 unlimited domains/users. No service agreements.
Download and install a free trial version today. http://www.mxGuard.com/Postmaster/FreeTrial.asp ---
----- Original Message ----- From: "Jill Jones" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 08, 2004 6:36 AM
Subject: RE: [IMail Forum] OT: Need to Vent - SPF
Hi All,
I believe that we have made it clear on a number of occasions that we intend to enhance and support the core IMail product as it is central to ICS. Features like SPF will absolutely be added to IMail and will be
available
to those users who have IMail Service Agreements.
Best regards, Jill
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ted
Galerneau
Sent: Sunday, November 07, 2004 5:11 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] OT: Need to Vent
I know exactly what you mean Darin, and you could be totally right.
Dang,
I hate it whenever I am undecided about something and feel like I don't want to move forwards until it's solved.
I could easily just buy Declude and hang in here, but the fact that
some
of the other email servers sell for less than the price of Declude pro
and
some others for less than the cost of Declude's yearly SA alone. Declude
has
many features you will not find in other email server offerings, however
some
of the other email servers don't have features that Declude with Imail
has.
The cost of a yearly SA for both Declude and Imail would easily pay for a full unlimited license of several different email server offerings that
come
with a year of support and upgrades. A subsequent upgrade SA from those companies is much less than it would be with IMail and Declude together and some are even less that the cost of a Declude SA. If a person is willing to
deal
with FreeBSD, there are some really powerful offerings out there for free.
Ipswitch knows that we have a known stable product to work with and
tons
of support right here on this forum. Most other email servers are an
unknown
to us and don't have the support community that Imail does. I suspect
that
is part of their motivating factor for the new pricing scam. If you don't pay more for the SA, you would need to eventually buy ICS whenever
something
breaks the Imail core and an upgrade is mandatory, which has happened before and will likely happen again in the future!
The only other thing I have left to consider is about trust and
ethics.
After all Ipswitch has done and their weak attempt to smooth things
over,
there are new questions. Can we trust them to not bind any of the new features that we need only to ICS and not the core? If they are greedy enough to pull what they've already done on us, would they be greedy enough to do that? Take a feature like SPF for instance as they could easily code it to only work with ICS and not with just the core Imail, then give
some
lame excuse about the way the code works not allowing them to do it
that
way. I am not implying they would do this for sure, I am just saying
they
could if they wanted to. I've said before and I will say again, once corporate greed sets in, it spreads like a cancer! This is the real reason
I am having trouble deciding if I want to stay with IMail or what other product to go with for our email needs. It's now more about ethics and trust to me that it is the money. If I wait and continue and use Imail in
our
newest idea, it means that needing to change later could break what I would be building around Imail. It may be easier to just fix it now rather
than
wait and gamble that Imail will do the right things from here on.
What say you Ipswitch management? I believe this is the second time
I've
asked for an official response about this possible issue.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Sunday, November 07, 2004 6:30 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] OT: Need to Vent
I really doubt this. It's very hard to get everyone to agree to new standards, as all of the big players will be fighting for their own agendas. Take a look at what has happened to SPF as an example. <Snip>
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