Hello Scott,
The mails are sent from yahoo to the domain on my server. The from
email id is not at all appearing in the log file. If the ip is blocked, then
also what I think is it at least should appear some where in the log file.
I think I am thinking on the right track. Is it right? I am able to
receive the mails from yahoo.com but they are not coming if I sent from
yahoo.co.in
Thanks & Regards,
Yatin Shah
Business Development Executive
QualiSpace, A QuantumPages Enterprise
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Fax No. +91 (22) 5592 1484
Mobile: +91 9323182676
Email: [EMAIL PROTECTED]
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Support URL: http://my.qualispace.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Thursday, November 18, 2004 5:25 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] mails disappearing
> I am facing a serious problem. My clients are sending the
> mails from yahoo and other places. The mails get delivered from there.
> They are neither bouncing nor getting delivered. I checked the log file
> for the same. It is not at all appearing in the log file. Where these
> mails get disappear?
Are these E-mails ones that are being sent *to* your IMail server (to one
of your domains), or *from* your IMail server (to another domain, such as
Yahoo)?
If they are being sent from your IMail server, they will appear in the log
file. If they don't, then the E-mail wasn't sent from your IMail server.
If they are being sent to your IMail server, it gets more difficult to
troubleshoot. For example, do you have a gateway? Do you have any IPs
banned from sending you mail (in the Control Access file)? Searching the
log file for the return address ("[EMAIL PROTECTED]") should produce log
file entries for the E-mail; if not, the E-mail is being blocked before it
is received by your server (but, in that case, the remote mailserver should
generate a bounce message).
-Scott
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