|
Are you running an on access virus scanner that
might be deleting the mailbox?
Eric S
----- Original Message -----
Sent: Tuesday, November 23, 2004 3:41
AM
Subject: Re: [IMail Forum] Unusual
problem
Hi,
Thanks.
Can you pls. tell me where I can locate this
entry in registry?
----- Original Message -----
Sent: Tuesday, November 23, 2004 1:08
PM
Subject: RE: [IMail Forum] Unusual
problem
Check all the
registry settings for that domain and user.
John
Tolmachoff
Engineer/Consultant/Owner
eServices For
You
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Monday, November
22, 2004 11:29
PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Unusual problem
We are running IMail 6 on win2k
box. We have around 300 mail domains setup on our server sharing a
single IP.
Since last week one of the mail
box on one domain stopped receiving the mails.. Our troubleshooting
and actions were as under:
1. We tested sending test
mail to this account. And found the mail was not received on this
ID. We didn't receive any 'Undeliverable' mail for
this.
2. We found out from the
logs that the mail was delivered to the ID w/o any error reported. So
we setup an autoreply to this ID and tried sending multiple test
mails. For every mail we received an
autoreply.
3. We suspected that the
pointer file for the main mail box may be corrupted. So we deleted the
main.uid. Now we could see the test mail received on this ID.
But when we checked the mail box after 10-15 mins., the mail box was
empty. We made sure from our client that the mail box is not
configured on any of the mail clients. When we send multiple mails to this
ID it shows up only one. And again 0 mails in the mail box after few
mins.
4. So as a next resolve we
deleted the mail box and recreated it but the problem remained as it
is. So we put the store and forward information on this box and found
that all the mails were received on the second mail ID properly. But
the recreated mail box doesn't show up a single
mail.
Can anybody pls. guide us on
this? What should be done to get this problem
solved?
|
