Best bet is to call ipswitch. We had an issue like yours the problem ended
up being imail not cleaning up old settings after upgrades.

I mail tech support walked me through cleaning up the reg and getting LDAP
working I have not had a single problem since.


Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Scott Forsyth
> Sent: Thursday, December 09, 2004 2:42 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Starting LDAP
>
>
> Hi, I'm jumping on this list for this question so sorry if I'm missed any
> posts prior to this that pertains to it.
>
> It's time to configure LDAP.  We want to implement LDAP for the Barracuda
> Spam firewall.  I got some 'hello world' LDAP stuff working last
> night on a
> test instance of iMail.
>
> The issue I just ran into now is making LDAP work in iMail.  On a
> different
> server today we upgraded a 8.04 instance to 8.14 and now LDAP won't start.
> In fact, we've done 3 upgrades in the last 2 days and 1 started and 2
> didn't.  The one that started was a fresh install with only 2
> domains.  The
> two that didn't start are based on our production server with
> tons of users
> and domains.  They did start before the upgrade although LDAP wasn't used.
>
> The error is that the LDAP service won't start.  It won't start from iMail
> or from the Windows Service MMC.
>
> I get this error in Event Viewer:
> "The IMail LDAP Service service terminated with service-specific error 19
> (0x13)."  This is from the Service Control Manager.
>
> I found this KB article and followed it but that didn't help.
> http://support.ipswitch.com/kb/IM-20041025-DM04.htm
>
> I called IPSwitch and got a helpful rep previously today and he walked me
> through the same thing as in the KB article.  He figured I would
> wait it out
> longer but now it's been a couple hours and no luck.  I've also tried on
> another server, although a copy of the same registry, and it does the same
> thing.  Both servers are in the iMail interface trying to start.
>
> I'm watching filemon and it's not doing any work at the disk level in the
> \imail\{site}\LDAP folders or anything.  Watching Event Viewer, it looks
> like it's trying to start the LDAP service every minute but fails.
>
> I tried to call IPSwitch again but just missed their support hours.
>
> Any ideas on what else I can check?
>
> Thanks,
>
> Scott Forsyth
> Microsoft MVP - ASP/ASP.NET
> ASPInsider Member - MCP
>
> http://www.orcsweb.com/
> Powerful Web Hosting Solutions
> #1 in Service and Support
>
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