Already doubled check that there isn't any .tmp files in her mailbox directory.
One other thing is that in webmail, upon clicking the "Send" button, the error message : "Can not attach file(s): movie+listExlsB0." "message delivered" The name of the file is "movie list.xls". Any ideas ? Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Kevin Rogers Sent: Tuesday, January 18, 2005 1:26 AM To: [email protected] Subject: Re: [IMail Forum] Cannot deliver attached document Try deleting any .tmp or .uid files in her mailbox directory. Daniel Yeo wrote: > Hi, > > I am having this peculiar problem with a user that claimed her > recepient cannot see/receive her file attachment when she sends it via > the webmail. I have confirm her file attachment has been uploaded onto > the imail server 'cos it appears under the \imail\spool\web folder. > > We did some tests and here are the results : > > 1st scenario > - We tried her account on her machine -> failed (i.e can attached > document but recipient did not receive it) > - We used another account on her machine -> passed (i.e can attached > document and recipient did receive it) > > 2nd scenario > - We tried her account on another machine -> failed (i.e can attached > document but recipient did not receive it) > - We tried another account on another machine -> passed (i.e can > attached document and recipient did receive it) > > Is there something I've missed ?? > > Thanks for any advise rendered. > > --- [This E-mail was scanned for viruses.] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
