If Road Runner is like other Cable providers, you will have to use the Road Runner SMTP so she can send email. The 550 error message means RR closed their open rely to only local hosts. I used to do tech support for another cable provider. I used to see this all the time. Just get her RR SMTP server, add it in her Outlook... and problem solved.
Todd -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Barker Sent: Tuesday, January 25, 2005 12:27 PM To: [email protected] Subject: RE: [IMail Forum] 550 not local host, but smtp authentication is enabled 550 message is from a mailserver, not a firewall. This isn't a filter issue. Dan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Duane Hill Sent: Tuesday, January 25, 2005 11:24 AM To: Michele Cuttitta Subject: Re: [IMail Forum] 550 not local host, but smtp authentication is enabled RoadRunner I believe is filtering port 25. On a differant server we have here, I had to enable a second SMTP listener on a differant port to make it work. When port 25 is filtered, it doesn't matter if you SMTP auth or not. On Tuesday, January 25, 2005 at 4:08:21 PM, [EMAIL PROTECTED] confabulated: > Hi, > � > We have a customer who is connecting to our IMail server via Outlook 2003, and I have > verified that SMTP authentication is checked, but she is still getting the 550 not local > host, not a gateway error.� She says it has been happening for a few days now and her ISP is > roadrunner in NY. > � > Any thoughts? > � > Thanks, > � > Michele ----- Duane Hill Sr E-Mail Administrator http://www.yournetplus.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
