The RAID sounds correct, but can Read Policy = disabled? The Hyper-Threading is controlled in the BIOS at boot up, you can tell if it is on by running task manger, if there is four processors listed and it's only a two processor machine then Hyper-Threading is on.
Christopher Checca Packard Transport, Inc. IT Department 24021 South Municipal Dr PO Box 380 Channahon, IL. 60410 815 467 9260 815 467 6939 Fax [EMAIL PROTECTED] www.packardtransport.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson Sent: Friday, February 04, 2005 9:38 AM To: [email protected] Subject: RE: [IMail Forum] [very long message]Web Messaging...Page Not Displayed Error Chris- Just checked my config on my RAID card, is as follows: Read Policy: Normal Write Policy: Write thru Cache Policy: Direct I/O Virtual sizing : Disabled Stripe Size :64K Span Depth: 1 Drive State: optimal Size: 70006 MB So, if I am deciphering correctly, these settings match what you are suggesting or am I not deciphering correctly? Seems like each manufacturer calls is something just a bit different. Where would I find the setting to turn off hyper-threading,...bios setting, or System properties, ->processors (I'm not finding it here if it is supposed to be here)? Neil Olson IT Department Grand View College Des Moines, Iowa ---------- Original Message ---------------------------------- From: "Christopher Checca" <[EMAIL PROTECTED]> Reply-To: [email protected] Date: Fri, 4 Feb 2005 09:02:29 -0600 >Just by chance try turning off the RAID read-adhead and write-back cache. >I've seen problems with some RAID cards that cause wired things on web >servers, that said I've never had a problem with IMail and my DELL PERC RAID >card. You may also want to make sure Hyper-Threading is turned off. Had >problems on some of my Citrix Servers with Windows 2000 and Hyper-Threading >being slow ... once disabled the server ran much better. > >Christopher Checca >Packard Transport, Inc. >IT Department >24021 South Municipal Dr >PO Box 380 >Channahon, IL. 60410 >815 467 9260 >815 467 6939 Fax >[EMAIL PROTECTED] >www.packardtransport.com > > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson >Sent: Friday, February 04, 2005 5:39 AM >To: [email protected] >Subject: [IMail Forum] [very long message]Web Messaging...Page Not Displayed >Error > >Server Specs (freshly formatted and re-installed OS Jan 17th) >DUAL P4 Xeon 2.4 GHz Processors >2 GB RAM >System disk (2) 36Gb RAID 1 >DATA disk (2) 72Gb RAID 1 >RAID card LSI MegaRAID U320-2 (128 Mb of RAM) >Diskeeper runs every night >3COM 10/100 Secure NIC (3CR990b-97) >Win2K3 Standard >IMAIL 8.15 >Declude Virus and JunkMail >Fprot > > >Don't really know what else to try, Web Messaging is so inconsistent that >Faculty and Students are refusing to use our email system. > >This all started about ten months ago, when our web messaging would crawl to >a halt whenever an email msg was sent to one of our [EMAIL PROTECTED] >(approx 2000 addresses large). At that point, Web Messaging was at least >stable, slow but did not receive page cannot be displayed. Back then we >were running v 8.05 HF2. The Imail support suggested that we switch from a >MS Access DB to MS SQL to improve performance. So, we did last fall (Sept >2004) and ever since then users are experiencing page can not be displayed >errors randomly. Sometimes it is when they are first logging in, other >times it is when they have clicked on reply, or clicked on address book, or >clicked send message, or tried to delete msgs. I had a case open with them >since Oct 3rd, 2004 and after numerous suggestions from them, (tuning down >the parameters of SQL to only use 1 processor and 1 Gb of RAM, adjusting the >page file size to triple that of the actual RAM)by late November the only >answer I could get wa > s, "Have you tried upgrading to v 8.14". Th > >So, we upgraded to 8.14, the problem was then pronounced by a factor of ten. >This is when students and faculty started complaining. Most staff are using >an email client, so they are not affected. > >Still dealing with Imail support, I granted them remote access into the box >so they could check things out. After that they had said everything looks >fine, but then suggested that we switch back to MS Access because our DB is >only 5 MB and that the overhead of SQL out weighed the performance gain. I >formatted the server on Jan17th and then switched back to MS Access. > >The latest solution that I have tried is purchasing a 10/100 server class >3Com NIC (ref an earlier thread "Imail and NIC issues" as well as a >suggestion from Herschel Jones) > >With the 3com NIC I have noticed a big change myself. In fact I have only >received Page can not be displayed once since the install, it has been about >three days. But others are still having the problem. It is very >inconsistent, I myself could go 2,3,4 days and not have any errors, but then >the very next day be fighting "page not displayed" > >My latest experiment was at 3:00 AM in the morning. I turned off POP3 and >IMAP, and rebooted the box. Used TCPview to see how many active connections >the box had, it had less than a page worth (15-20). Still I was getting >page cannot be displayed. > >So, anyone have something that I should try or look at? I am surprised it >has gone on this long, but now the Administration is asking that we look >into a different email system, even though we just put Imail in in Aug 2003. > > >An error that keeps popping up in the log "10054 malicious..." >which on the imail support site says to disable any power mangmt on the NIC, >which has been done. > >Neil Olson >IT Department >Grand View College >Des Moines, Iowa > > >--- >[This E-mail scanned for viruses by Declude Virus] > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >--- >[This E-mail scanned for viruses by Declude Virus] > > --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
