Read Policy can only be Normal, Read Ahead, or Adaptive Read Ahead.

Hyper-threading is definately running, I will make that change as well.

Thank you

Neil Olson
IT Department
Grand View College
Des Moines, Iowa




---------- Original Message ----------------------------------
From: "Christopher Checca" <[EMAIL PROTECTED]>
Reply-To: [email protected]
Date:  Fri, 4 Feb 2005 10:10:36 -0600

>The RAID sounds correct, but can Read Policy = disabled?
>
>The Hyper-Threading is controlled in the BIOS at boot up, you can tell if it
>is on by running task manger, if there is four processors listed and it's
>only a two processor machine then Hyper-Threading is on.
>
>Christopher Checca
>Packard Transport, Inc.
>IT Department
>24021 South Municipal Dr
>PO Box 380
>Channahon, IL.  60410
>815 467 9260
>815 467 6939 Fax
>[EMAIL PROTECTED]
>www.packardtransport.com
> 
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
>Sent: Friday, February 04, 2005 9:38 AM
>To: [email protected]
>Subject: RE: [IMail Forum] [very long message]Web Messaging...Page Not
>Displayed Error
>
>Chris-
>
>Just checked my config on my RAID card, is as follows:
>Read Policy: Normal
>Write Policy: Write thru
>Cache Policy: Direct I/O
>Virtual sizing : Disabled
>Stripe Size :64K
>Span Depth: 1
>Drive State: optimal
>Size: 70006 MB
>
>So, if I am deciphering correctly, these settings match what you are
>suggesting or am I not deciphering correctly?  Seems like each manufacturer
>calls is something just a bit different.
>
>Where would I find the setting to turn off hyper-threading,...bios setting,
>or System properties, ->processors (I'm not finding it here if it is
>supposed to be here)?
>
>Neil Olson
>IT Department
>Grand View College
>Des Moines, Iowa
>
>
>
>
>---------- Original Message ----------------------------------
>From: "Christopher Checca" <[EMAIL PROTECTED]>
>Reply-To: [email protected]
>Date:  Fri, 4 Feb 2005 09:02:29 -0600
>
>>Just by chance try turning off the RAID read-adhead and write-back cache.
>>I've seen problems with some RAID cards that cause wired things on web
>>servers, that said I've never had a problem with IMail and my DELL PERC
>RAID
>>card.  You may also want to make sure Hyper-Threading is turned off.  Had
>>problems on some of my Citrix Servers with Windows 2000 and Hyper-Threading
>>being slow ... once disabled the server ran much better. 
>>
>>Christopher Checca
>>Packard Transport, Inc.
>>IT Department
>>24021 South Municipal Dr
>>PO Box 380
>>Channahon, IL.  60410
>>815 467 9260
>>815 467 6939 Fax
>>[EMAIL PROTECTED]
>>www.packardtransport.com
>> 
>>
>>-----Original Message-----
>>From: [EMAIL PROTECTED]
>>[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
>>Sent: Friday, February 04, 2005 5:39 AM
>>To: [email protected]
>>Subject: [IMail Forum] [very long message]Web Messaging...Page Not
>Displayed
>>Error
>>
>>Server Specs (freshly formatted and re-installed OS Jan 17th)
>>DUAL P4 Xeon 2.4 GHz Processors
>>2 GB RAM
>>System disk (2) 36Gb RAID 1
>>DATA disk (2) 72Gb RAID 1
>>RAID card LSI MegaRAID U320-2 (128 Mb of RAM)
>>Diskeeper runs every night
>>3COM 10/100 Secure NIC (3CR990b-97)
>>Win2K3 Standard
>>IMAIL 8.15 
>>Declude Virus and JunkMail
>>Fprot
>>
>>
>>Don't really know what else to try, Web Messaging is so inconsistent that
>>Faculty and Students are refusing to use our email system.
>>
>>This all started about ten months ago, when our web messaging would crawl
>to
>>a halt whenever an email msg was sent to one of our [EMAIL PROTECTED]
>>(approx 2000 addresses large).  At that point, Web Messaging was at least
>>stable, slow but did not receive page cannot be displayed.  Back then we
>>were running v 8.05 HF2. The Imail support suggested that we switch from a
>>MS Access DB to MS SQL to improve performance.  So, we did last fall (Sept
>>2004) and ever since then users are experiencing page can not be displayed
>>errors randomly.  Sometimes it is when they are first logging in, other
>>times it is when they have clicked on reply, or clicked on address book, or
>>clicked send message, or tried to delete msgs. I had a case open with them
>>since Oct 3rd, 2004 and after numerous suggestions from them, (tuning down
>>the parameters of SQL to only use 1 processor and 1 Gb of RAM, adjusting
>the
>>page file size to triple that of the actual RAM)by late November the only
>>answer I could get wa
>> s, "Have you tried upgrading to v 8.14".  Th
>>
>>So, we upgraded to 8.14, the problem was then pronounced by a factor of
>ten.
>>This is when students and faculty started complaining. Most staff are using
>>an email client, so they are not affected.
>>
>>Still dealing with Imail support, I granted them remote access into the box
>>so they could check things out.  After that they had said everything looks
>>fine, but then suggested that we switch back to MS Access because our DB is
>>only 5 MB and that the overhead of SQL out weighed the performance gain.  I
>>formatted the server on Jan17th and then switched back to MS Access.
>>
>>The latest solution that I have tried is purchasing a 10/100 server class
>>3Com NIC (ref an earlier thread "Imail and NIC issues" as well as a
>>suggestion from Herschel Jones)
>>
>>With the 3com NIC I have noticed a big change myself.  In fact I have only
>>received Page can not be displayed once since the install, it has been
>about
>>three days.  But others are still having the problem.  It is very
>>inconsistent, I myself could go 2,3,4 days and not have any errors, but
>then
>>the very next day be fighting "page not displayed"
>>
>>My latest experiment was at 3:00 AM in the morning.  I turned off POP3 and
>>IMAP, and rebooted the box.  Used TCPview to see how many active
>connections
>>the box had, it had less than a page worth (15-20).  Still I was getting
>>page cannot be displayed.
>>
>>So, anyone have something that I should try or look at? I am surprised it
>>has gone on this long, but now the Administration is asking that we look
>>into a different email system, even though we just put Imail in in Aug
>2003.
>>
>> 
>>An error that keeps popping up in the log "10054 malicious..."
>>which on the imail support site says to disable any power mangmt on the
>NIC,
>>which has been done.
>>
>>Neil Olson
>>IT Department
>>Grand View College
>>Des Moines, Iowa
>> 
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