Re: [IMail Forum] POP3 Timeout for Dial-Up Customers

Fri, 18 Feb 2005 08:48:29 -0800

Crazy thing, the customers are no longer going out over the router to get their e-mail, it's all being handled within the LAN as opposed to going out over the public internet to get back to my office to get it.
 
OLD SETUP:
(dial-up customer -> access server -> router -> t1 to public internet -> ds3 to my office -> router -> mail server)
 
NEW SETUP:
(dial-up customer -> access server -> mail server)
 
By the way, I am using Cisco 7204VXR's for internet routing both places.
 
Thanks,
Bryan
----- Original Message -----
Sent: Friday, February 18, 2005 1:29 AM
Subject: RE: [IMail Forum] POP3 Timeout for Dial-Up Customers

This is a long shot, but I had similar problems that I eventually pinned on an inadequate router. The router in question was a Netopia 9100. It had come highly recommended. While the router had only a 10base-T connection, I wasn�t passing anywhere near that kind of bandwidth. Still, when I swapped it out with a much beefier Allied Telesyn router, all of my problems went away.

 

For some strange reason, the problems I had were specifically webmail and attachments; I had no problems with websites.

 

I have also heard of some folks with problems using cheap switches.

 

Paul Navarre

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bryan E. Martin
Sent: Thursday, February 17, 2005 9:26 PM
To: [email protected]
Subject: [IMail Forum] POP3 Timeout for Dial-Up Customers

 

I am having a strange problem.  Since I moved my IMail server to the colocation facility that also houses all of my dial-up connections, I have had a flood of calls with people's mail getting hung on large attachments.  The only thing that has changed is the IP address of the mail server and the ethernet switch, obviously.  (No physical changes made to the machine.)  I have also had a ton of people saying Webmail is so slow they can't even use it.  This doesn't make ANY sense to me considering these dial-up customers no longer have to go out through the public internet to get their mail anymore, the server is right there plugged into the same switch as the access servers... If anything, it should have gotten considerably faster.  I guess it's also notable to say that DSL customers (and we in the office) have seen no problems whatsoever, even with large attachments.  It's just on dial-up.

 

If anyone can help at all, I'd appreciate it.  I have poured over the archives and not found anything to help me.

 

Thanks,

Bryan

Reply via email to