Re: [IMail Forum] POP3 Timeout for Dial-Up Customers

Fri, 18 Feb 2005 08:53:53 -0800

Darrell,
 
Haven't moved the access servers, or even unplugged/repluged them in.  The only thing I did was add the mail server to the same switch as everything else...  Do you think the switch could have some incompability problems with the NIC in my mail server?
 
Thanks,
Bryan
----- Original Message -----
Sent: Friday, February 18, 2005 6:43 AM
Subject: Re: [IMail Forum] POP3 Timeout for Dial-Up Customers

Bryan,
 
Have you checked the access servers connection into the switch.  Sounds like you might have a speed/duplex issue.
 
Darrell
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----- Original Message -----
Sent: Friday, February 18, 2005 12:25 AM
Subject: [IMail Forum] POP3 Timeout for Dial-Up Customers

I am having a strange problem.  Since I moved my IMail server to the colocation facility that also houses all of my dial-up connections, I have had a flood of calls with people's mail getting hung on large attachments.  The only thing that has changed is the IP address of the mail server and the ethernet switch, obviously.  (No physical changes made to the machine.)  I have also had a ton of people saying Webmail is so slow they can't even use it.  This doesn't make ANY sense to me considering these dial-up customers no longer have to go out through the public internet to get their mail anymore, the server is right there plugged into the same switch as the access servers... If anything, it should have gotten considerably faster.  I guess it's also notable to say that DSL customers (and we in the office) have seen no problems whatsoever, even with large attachments.  It's just on dial-up.
 
If anyone can help at all, I'd appreciate it.  I have poured over the archives and not found anything to help me.
 
Thanks,
Bryan

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