I think I may have asked this already, but is it Service Packed all the way? SP1 for Office 2003 addressed this issue, but it may be you are seeing something in addition to what the service pack fixed. Can you tell from the MIMEs if it is a plain text, HTML, or rich text message? Are they using the force everything to text in Outlook 2003?
Travis > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of Neil Olson > Sent: Monday, February 21, 2005 8:45 AM > To: [email protected] > Subject: [IMail Forum] Blank Email in Outlook 2003 > > I emailed awhile ago on this issue and didn't get a response, figured that > I either have a one of a kind problem or I wasn't clear in my message. > > Anyway, I have a staff member using Outlook 2003 (IMAP) and they are not > able to see the body of the email on certain messages. If they login to > the web-interface they are able to view just fine. As far as I have been > able to tell, it is a encoding related issue as the message is viewable if > I change the encoding setting in Oulook. > > Problem is, this answer is not good enough for one of our VPs. He does > not think this is acceptable. Any ideas? Most of the messages he > receives are viewable just fine. I have not been able to track down a > common trait of the senders. One was using exchange the other Lotus > Notes. > > > Neil Olson > IT Department > Grand View College > Des Moines, Iowa > > > --- > [This E-mail scanned for viruses by Declude Virus] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
