Add a PTR for your firewall's external IP. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of mail-lists
Sent: Tuesday, March 01, 2005 10:41 AM
To: [email protected]
Subject: [IMail Forum] Blocking call cancelled - but have PTR

  Hi All,

  I'm having an issue with mail being delivered multiple times, but only
to certain domains.  Our mail server will connect, send the message
successfully, then receive an error rl-recv: Blocking call cancelled.
IPSwitch says that it's because our mail server does not have a PTR
record for the mail server.  But we do have one. 

  The only issue that I can see this being, is that our mail server is
inside our network with a private address.  Therefore, when mail gets
sent out, the outgoing IP that other mail servers see if that of our
firewall.
So when the receiving mail server does a reverse lookup it gets a
different IP than that of the A record for mail.cottonwoodfinancial.com.
We've got an incoming NAT to direct the smtp traffic to the mail server.
My question is why do only certain mail servers reject our mail, and why
do they accept it for their users before rejecting it only to have us re
queue and send again, up to 20 times or until I delete it from my queue?
Is there anything I can do to fix this with the mail server still being
inside the network with a private address?


20050301 002754 127.0.0.1       SMTP (2812)
d:\Imail\spool\Q4862167001142795.SMD
20050301 002754 127.0.0.1       SMTP (2812) processing
d:\Imail\spool\Q4862167001142795.SMD
20050301 002754 127.0.0.1       SMTP (2812) Trying cdw.com (0)
20050301 002754 127.0.0.1       SMTP (2812) Connect cdw.com
[12.32.91.169:25] (1)
20050301 002754 127.0.0.1       SMTP (2812) 220 apache.dmz.cdw.com ESMTP
NetIQ MailMarshal (v6.0.3.8) Ready
20050301 002754 127.0.0.1       SMTP (2812) >EHLO
cottonwoodfinancial.com
20050301 002755 127.0.0.1       SMTP (2812) 250-apache.dmz.cdw.com Hello
cottonwoodfinancial.com (65.168.188.242)
20050301 002755 127.0.0.1       SMTP (2812) 250-AUTH LOGIN
20050301 002755 127.0.0.1       SMTP (2812) 250-AUTH=LOGIN
20050301 002755 127.0.0.1       SMTP (2812) 250 SIZE
20050301 002755 127.0.0.1       SMTP (2812) >MAIL
FROM:<[EMAIL PROTECTED]>
20050301 002755 127.0.0.1       SMTP (2812) 250 sender ok
<[EMAIL PROTECTED]>
20050301 002755 127.0.0.1       SMTP (2812) >RCPT To:<[EMAIL PROTECTED]>
20050301 002755 127.0.0.1       SMTP (2812) 250 Recipient ok
<[EMAIL PROTECTED]>
20050301 002755 127.0.0.1       SMTP (2812) >DATA
20050301 002755 127.0.0.1       SMTP (2812) 354 send the mail data, end
with
.
20050301 003947 127.0.0.1       SMTP (2812) >.
20050301 004347 127.0.0.1       SMTP (2812) rl-recv: Blocking call
cancelled
20050301 004347 127.0.0.1       SMTP (2812) 
20050301 004347 127.0.0.1       SMTP (2812) SMTP_DELIV_FAILED
20050301 004347 127.0.0.1       SMTP (2812) >QUIT
20050301 004747 127.0.0.1       SMTP (2812) rl-recv: Blocking call
cancelled
20050301 004747 127.0.0.1       SMTP (2812) 
20050301 004747 127.0.0.1       SMTP (2812) requeuing
d:\Imail\spool\Q4862167001142795.SMD R0 T18
20050301 004747 127.0.0.1       SMTP (2812) finished
d:\Imail\spool\Q4862167001142795.SMD status=3



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