Matt,

Check her account using WebMail. Does she have messages in folders other
than MAIN that cause her mailbox to be full?

Mike

----- Original Message ----- 
From: "Matt Herzog" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, March 09, 2005 4:34 PM
Subject: [IMail Forum] Please Help...


I'm sure there is a simple answer to this, but I can't seem to figure it
out.



We are having a problem receiving messages from one user in our domain. I've
checked the system log (below) and it looks like she's communicating with
the server and passing credentials just fine. It says that a message from
Postmaster is being created, but she gets no notice on her end and I see
nothing in the log that would give me an idea as to where the messages are
going or why they are not being delivered to their intended destination.
This only happens if she originates a message from a mail client (Outlook
2003). She can send just fine thru webmail and messages that she replies to
get delivered. Any ideas?



03:09 12:37 SMTPD(427a16460140f179) [10.xxx.xxx.xxx] connect 67.xxx.xxx.xxx
port 22972

03:09 12:37 SMTPD(427a16460140f179) [67.xxx.xxx.xxx] EHLO PROCESSOR

03:09 12:37 SMTPD(427a16460140f179) Authenticated [EMAIL PROTECTED],
session treated as local.

03:09 12:37 SMTPD(427a16460140f179) [67.xxx.xxx.xxx] MAIL FROM:
<[EMAIL PROTECTED]>

03:09 12:37 SMTPD(427a16460140f179) [67.xxx.xxx.xxx] RCPT TO:
<[EMAIL PROTECTED]>

03:09 12:37 SMTPD(427a16460140f179) [67.xxx.xxx.xxx]
E:\IMail\spool\D427a16460140f179.SMD 1929

03:09 12:37 SMTP-(427a16460140f179) processing
E:\IMail\spool\Q427a16460140f179.SMD

03:09 12:37 SMTP-(427a16460140f179) Creating message from Postmaster

03:09 12:37 SMTP-(427a16460140f179) finished
E:\IMail\spool\Q427a16460140f179.SMD status=2



Thanks,



-Matt



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