This can be caused by a few things: 1. Upgrade to the latest version to make sure you have the latest and greatest in place. 2. Make sure that you have plenty of disk space available to the spool directory. 3. Make sure the HDD is not heavily fragmented. 4. Make sure that if you have an on access virus scanner, that you have omitted the imail\users and imail\spool form the scanning. 5. Remove any orphaned files in the imail\spool]web directory. Anything over 30 minutes old, you can safely delete. 6. What is the web messaging service usage? Is it spiking memory or processor?
Travis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sauvigne, Craig M Sent: Thursday, March 24, 2005 9:31 AM To: [email protected] Subject: [IMail Forum] Attachment problem I am seeing an intermittent problem that I can't seem to nail down. We are a University running Exchange for faculty/staff and Imail 8.12 for students. In the past few weeks, I have received some complaints that some students are not receiving attachments. The problem is sporadic and is coming from different faculty with different types of attachments. The faculty member will send an attachment. The user on Imail will see the email and see the attachment icon in the menu. However, when they open the email to retrieve the attachment, it is not there. I have not been able to recreate the issue but have seen it from a student experiencing the problem. Does anyone have any suggestions on what could be causing this and how to fix it? Thanks. ================================ Craig M. Sauvigne System Administrator Winthrop University Rock Hill, SC 29733 [EMAIL PROTECTED] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
